Reservations & Ops Assistant - Seasonal job opportunity

Ground Operations Assistant - Seasonal job opportunity Belmond is seeking a Ground Operations Assistant for Venice Simplon-Orient-Express, the legendary train that transports guests to the Golden Age across Europe. This role offers an exciting opportunity for a dynamic individual passionate about travel, storytelling, and excellence, with strong cultural awareness and a commitment to maintaining high standards. Location: Venice, Italy The ideal candidate will embrace Belmond's vision, support efficient operations, and help uphold our brand as the premier luxury travel experience worldwide. About The Role Are you organized and detail-oriented? Do you excel in customer service? Is travel your passion? Do you have experience in a luxury environment? If yes, you might be perfect for the Ground Operations Assistant position on one of the world's most iconic trains. You will manage staff travel arrangements, including hotel bookings, flights, and ground transportation, ensuring seamless experiences. You will utilize your programming skills for ticketing, manage departmental costs, report on services, and maintain accurate data on passenger needs and dietary requirements. Additionally, you will monitor stock supplies, prepare truck order documentation, and support operational planning. About The Train The Venice Simplon-Orient-Express is a symbol of luxury, offering classic journeys between Europe's enchanting cities in restored, opulent carriages. Guests enjoy exquisite dining, private cabins, and exceptional service, embodying the glamour of the Golden Age. About Belmond Part of LVMH, Belmond has pioneered luxury travel since 1976, with properties and experiences across 24 countries, including trains, hotels, safaris, and cruises. We emphasize heritage, craftsmanship, authentic service, and sustainable practices. Requirements Bachelor's or Master's Degree preferred Proficiency in English and French (spoken and written) 2-3 years in booking and data entry in tourism or luxury services Advanced Excel skills Guest-focused, service-minded, professional, proactive Ability to work under pressure Benefits Joining Belmond means becoming part of a global family. Benefits include complimentary accommodations, discounts on travel and dining, and career development support. We foster a memorable and supportive work environment. Additional Details Seniority level: Associate Employment type: Temporary Job function: Administrative J-18808-Ljbffr

Location: Venezia, Veneto, IT

Posted Date: 7/4/2025