Assistant Centre Manager / Centre Manager ( Enrichment Centre)

Job Responsibilities: Lead centre teams on day-to-day operations of assigned learning centres. Lead Centre teams to adhere toStandard Operations Procedures to ensure smooth operations of business. Train new hires and coach direct reports. Plan working shift rosters for centre teams to ensure sufficient manpower to cover operating hours of the assigned learning centres. Lead centre teams and collaborate with customer service teams on customer service related queries and responses. Lead centre teams to execute enrolment strategy in according to plan. Work closely with Enrolment team on meeting enrolment targets. Collaborate with Teachers Team Lead in the respective cluster on teachers’ deployment and other requirements. Collaborate with Business Planning team on Time-table optimization. Key performance indicators: Meet monthly Enrolment targets. Sustain student withdrawals and suspension rates below company threshold. Meet accounts receivables target. Inventory management (Teaching resources) Acceptable rating on Centre audit. Experience and Qualifications: Diploma and above in Business Administration or Sales and Marketing. > 2 years demonstrated experience as in operations role. Preferably from B2C sectors such as Education, Retail or Hospitality sectors. Proficiency in Microsoft Office and knowledge of ERP software. Working Schedule: 5 Days work week ( 3 Weekdays and 2 Weekends) Weekday: 1pm to 9pm Weekend: 9am to 6pm J-18808-Ljbffr

Location: Singapore, Pedra Branca, SG

Posted Date: 7/4/2025