Client Services Manager

Blackstone is one of the world’s largest alternative asset managers, with $1 trillion in assets under management. Their mission is to create long-term value and positive economic impact through investments and people. With a global reach across private equity, real estate, credit, infrastructure, life sciences, and more, they create positive economic impact and long term value for their investors, the companies they invest in and the communities in which they work. About the Role Paragon is seeking a highly motivated and professional Workplace Services Manager to be based at Blackstone’s Milan office. This role will be embedded within Blackstone’s Global Corporate Services (GCS) team, supporting a high-performance office environment and ensuring seamless operations and service excellence. You will act as the primary coordinator between Legal & Compliance, Finance, HR, IT, Health & Safety, the Landlord and local vendors. Key Responsibilities Serve as the primary GCS point of contact for Milan office leadership and staff, ensuring daily service excellence. Oversee and maintain local Standard Operating Procedures (SOPs) and welcome guides in line with global documentation. Manage all GCS communications , internal updates, and service announcements. Prepare and monitor local GCS budgets , including vendor proposals, invoice tracking, and cost reporting. Onboard and manage vendors , track service levels, ensure compliance, and oversee office access for works. Coordinate with global and regional teams for office moves, desk allocations , and IT / AV support. Support internal and external meetings , including space booking, hospitality, and guest experience. Liaise with building management and landlords for site-related matters, such as parking and building access. Ensure a safe and secure environment by supporting Health & Safety protocols , access control, and evacuation procedures. Provide reception and visitor support , including meeting room management, guest registration (Envoy), and conference room bookings (EMS). Oversee office consumables , catering requests, stationery, couriers, shredding services, and signage. Line manage onsite GCS team members as applicable. Who We’re Looking For 5 years’ experience in a similar workplace, facilities, or operations management role, preferably within financial services, corporate environments, or hospitality. Strong interpersonal skills with a client-first mindset and the ability to work confidently with senior stakeholders. Detail-oriented, highly organised, and comfortable multitasking in a fast-paced corporate environment . Exceptional verbal and written communication skills in English and Italian . Proven ability to manage budgets, vendors , and operational projects independently. Tech-savvy using systems such as EMS (room booking), Envoy (visitor registration) , and Microsoft Office Suite. Proactive, resourceful, and able to take initiative Willingness to work flexibly, including early or late hours when required. This is a 12 month fixed term contract that may extend to a permanent role Salary 45.000 - 55.000 euro Paragon is an equal-opportunity employer, and we encourage job applications from people of all backgrounds. All qualified applicants will receive consideration regardless of gender, race, religion, age, disability, sexual orientation or marital status. We recognise how challenging this current job market is for candidates, and Paragon Talent Solutions are therefore striving to provide the best candidate experience we can. If you are interested in this opportunity, we kindly request that you apply via this LinkedIn advert, as opposed to sending us an email or LinkedIn direct message. We are eager to ensure that each candidate application is considered fairly, and receives a consistent experience. Unfortunately, we cannot ensure this standard if you enquire about a role via email or LinkedIn message, as it falls outside of our established process. J-18808-Ljbffr J-18808-Ljbffr

Location: Cascina Vignazza, Lombardia, IT

Posted Date: 7/5/2025