Restaurant Manager

One&Only Mandarina is looking for an experienced Restaurant Manager who has a passion for food and beverage, a genuine ability to connect with guests and staff alike, and brings the core value of 'TEAM' to the restaurant. A natural leader, you are responsible for maintaining the highest levels of hospitality while leading service on the floor. About the Job: Responsibilities To conduct trainings on product knowledge and technical skills on a weekly basis. To ensure his subordinates’ professional development as a F&B Professional and a Leader. To personally ensure every guest’s satisfaction at some point during service in your assigned area. To Create and nurture long term relationships with guests. To Ensure the service team has all supplies they need in order to set-up service. To Be informed of daily specials, have complete knowledge of all menu items and wines of the week. To organize weekly Meetings with Restaurant Team Leaders, culinary and service. These meetings need to be supported by meeting minutes, shared with the F&B Administrative team To hold daily team briefings before service detailing essential information for the day’s operation (Bookings, guests, special events, VIPs, allergies, regular guests, special requirements, 86 items, specials of the day and any additional information shared by the F&B administrative office) To Be present at daily F&B Managers meetings to work with management at all times and ensure that all lines of communication remain open at all times. To cooperate with fellow servers and culinary colleagues in order to satisfy the guest needs. To Report to work on time and avoid delays. To Have the Director of F&B always informed of any situation of importance happening at the restaurant. To Check Operational equipment daily. To Be always available during service hours and meal periods to pay attention to service and guest details. To Maintain communication assigned by Director for all F&B areas. To Perform audit and standard spot-checks on a regular basis To Elaborate letters and memos as required To Control Restaurant team members’ schedules To Supervise Menus changes in conjunction with the F&B Director, Executive Chef and Restaurant Chef To Control and make changes of menu items and prices of F&B Restaurants through Micros. To Ensure that the highest levels of service are applied throughout the restaurant and the pool. To Organize and supervise monthly inventories To Assist in cleaning and deep-cleaning activities in the Resort To Support the F&B Department in achieving the Financial department budget To Support the F&B Department in Elaborating the restaurant purchasing according to the expenses budget. To Support the F&B Department in hiring employee to maintain F&B staffing Guide budget. To Support the F&B Department in Special events happening at the Resort To Support the F&B Department in Special Projects dedicated to the improvement of the F&B Operation or the personal development of the F&B team members About you: Qualifications At least 1-2 years' of full-service restaurant management Flexibility in working hours and a willingness to cover shifts as needed Ability to multi-task, organize, and prioritize work Outstanding guest relations skills. Advanced level English skills. Spoken and Written Great interpersonal skills. Restaurant Managers must always have the support of the collaborators. Great organizational skills. Can effectively organize and execute table allocations, server assignment, and incident management. Maintain a professional attitude both on and off the floor with all departments. Can work under pressure Open minded and flexible Highest standards of Grooming If this sounds like you, we would love to hear from you, and with an incredible portfolio of ultra-luxury One&Only resorts located across the globe and exciting expansion planned, this is an opportunity not to be missed!

Location: Nayarit, Mexico, MX

Posted Date: 7/6/2025