Patient Information Associate (Ward Visitor Registration/ Information)

Patient Information Associate (Ward Visitor Registration/ Information) Join to apply for the Patient Information Associate (Ward Visitor Registration/ Information) role at Tan Tock Seng Hospital Patient Information Associate (Ward Visitor Registration/ Information) Join to apply for the Patient Information Associate (Ward Visitor Registration/ Information) role at Tan Tock Seng Hospital Get AI-powered advice on this job and more exclusive features. Challenge Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena Campus. Challenge Are you passionate about assisting others and fostering a warm, welcoming environment? We are seeking an individual to serve as the primary point of contact for visitors, patients, and members of the public at HealthCity Novena Campus. As a Patient Information Associate, you will pay a key frontline role. From greeting and guiding visitors, assisting with self-registration at kiosks or counters, to helping visitors find their way to inpatients wards. You will also provide directions around our campus, respond to general inquiries, and offer assistance at our counters. Additionally, you will help manage entry during non-visiting hours by clearly explaining our visiting policies. Shift Hours This is a shift-based role where earliest staggering shifts starts as early as 7:30AM and the latest shift ends at 9:00PM, including weekends and Public Holidays; 5 days work week. What We're Looking For Valid experience in a customer-facing role (experience in hospitality, service or retail an advantage); Excellent communication skills with ability to remain calm, compose, clear and professional under pressure; Reliable and proactive team player and values service excellence; Proficient in working in a fast-paced environment under pressure; Strong interpersonal and communication abilities; Adopt a problem-solver mindset to assist/resolve issues proactively and promptly. Requirements Minimally NITEC, Higher NITEC, or Diploma in Service Skills. At least 1 year of customer service experience, preferably in a fast-paced environment. Proficient in computer applications (e.g. Microsoft Office applications) and IT-Savvy. If you are passionate about providing excellent service and being part of a team that supports patient care from the frontlines, we'd love to hear from you! We regret that only applications submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), TTSH Career Webpage and Jobstreet Singapore (jobstreet.com.sg) will be considered. If you are accessing this job posting from another website, please visit the official webpages mentioned above. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Industries Hospitals and Health Care Referrals increase your chances of interviewing at Tan Tock Seng Hospital by 2x Get notified about new Information Associate jobs in Singapore, Singapore . Office of Information Service – Asst Manager/Dpy Manager/Manager Engineering, IT Governance - Regulatory and Controls, Analyst / Associate, Singapore Information Technology - Cloud/DevOps Engineer Client Contracts & Interactions - Information Security - Senior Associate Administrative Executive, Information Products & Services Unit Associate Manager/Executive, Medical Information Associate End User Compute Technical Services Systems Integration Specialist South East Community Development Council, Singapore 1 day ago Associate End User Compute Technical Services Systems Integration Specialist Poly Internship Sep 2025 to Feb 2026 - Patient Information Board (PIB) Associate, Office of the Head of Global Markets Division Assistant Manager, Centralised Institutional Review Board (Contract) Client Contracts & Interactions , Information Security - Senior Associate We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. J-18808-Ljbffr

Location: Singapore, Pedra Branca, SG

Posted Date: 7/6/2025