French speaking Hotel Reservations Executive

FRENCH SELECTION (FS) French speaking Hotel Reservations Executive Location: Central London Salary: £35,000 per annum Ref: 765CA To apply using our preferred format, please visit French Selection website (see below), go to the vacancies page, and search job reference: 765CA Website: www.french-selection.co.uk A prestigious luxury hospitality group with iconic hotels in the UK and continental Europe. The company is renowned for its exceptional service and distinctive guest experiences. Main duties: To manage reservations enquiries and bookings for luxury hotel properties while providing a seamless and memorable experience for international clients. The role: - Handle incoming room reservations in French and English - Deliver a first-class guest experience with attention to detail and warmth - Maximise room revenue through effective cross-selling and up-selling strategies - Maintain detailed knowledge of multiple hotel properties, offers, and packages - Liaise with internal departments to ensure smooth guest journeys - Represent the brand professionally via phone, email, and online channels The candidate: - Fluent in French and English (spoken and written) - Previous experience in hospitality, reservations, hotels or customer service preferred - Confident communicator with a warm and professional approach - Organised, detail-oriented, and comfortable working in a fast-paced environment - High standard of personal presentation and interpersonal skills - Proficient with Microsoft 365; knowledge of hotel CRM/reservations systems is an advantage The salary: £35,000 per annum

Location: City of London, London, GB

Posted Date: 7/9/2025