Customer Service Administrator

We are currently recruiting for a well-established company looking to add a confident and capable Customer Service Administrator to their team. This is a fantastic temp-to-perm opportunity offering long-term career potential and a supportive work environment. You’ll play a key role in ensuring smooth communication between departments and delivering excellent service to contract customers. Pay: £12.80/hour to start → increasing to £13.79/hour after 12 weeks (Annual equivalent: £28,682) Hours: 8:30am – 5:00pm (40 hours/week, 30 mins lunch) Some flexibility to start between 9:00–9:30am and finish up to 6:00pm Responsibilities: General administrative duties Emailing contract customers with updates and delivery times Liaising closely with the warehouse regarding deliveries Warehouse admin and inventory support Front desk: answering phones, greeting visitors and contractors Raising invoices and handling invoice queries Using transport and warehouse management IT systems Requirements: DBS check required Proof of 5 years’ work history Understanding of and compliance with: UK security regulations Work safety legislation and organisational procedures Must enjoy working with other people and support the culture of putting our people first. Ability to handle time-sensitive and high-pressure situations with professionalism

Location: Burton upon Trent, GB

Posted Date: 7/9/2025