Administrator

AgeCare Care Homes is dedicated to providing exceptional care and support to our residents. We are looking for a versatile and skilled Administrator to join our team and be the right hand to the Management Team at Waterbeach Lodge. We are seeking an all-rounder Administrator with excellent customer service skills, sound computer skills, and experience in reception and business administration. The ideal candidate will be responsible for providing comprehensive business support to the Manager and Deputy Manager and ensuring smooth day-to-day operations. We are proud to be an accredited Veteran Friendly Framework employer. We actively welcome and encourage applications from veterans, members of the armed forces community, and their families. Your skills, experience, and dedication are highly valued at AgeCare Care Homes Key Responsibilities: Answering and directing phone calls in a professional manner Providing exceptional customer service to residents and families Managing and organising office documents and files Assisting with scheduling and calendar management Preparing reports, presentations, and correspondence using MS Office (Word, Excel, PowerPoint) Supporting the Management Team with various administrative tasks Coordinating meetings and events Performing reception duties, including greeting visitors and managing inquiries Handling business administration tasks to ensure efficient office operations Requirements: Proven experience in a customer service role Proficiency in MS Office (Word, Excel, PowerPoint) Strong organisational and multitasking skills Excellent communication and interpersonal skills Ability to work independently and as part of a team Attention to detail and problem-solving skills Previous experience in a business administration role is a plus

Location: Cambridge, East Anglia, GB

Posted Date: 7/10/2025