ITALIAN OR SPANISH SPEAKING RESERVATIONS AGENT

Seeking a proactive and detail-oriented individual to join our team as a Reservations Executive. The role involves daily interaction with group requests, negotiating rates and availability with various suppliers, and ensuring seamless coordination of itineraries and tour programs. Responsibilities: ? Dealing with groups request on a daily basis ? Invoicing and calling various suppliers, such as accommodation, transport, restaurants, and events to negotiate the rates and availability for each enquiry ? Following up to confirm the group with clients ? Preparing itineraries and tour programmes ? Booking restaurants, entrance fees, coaches, guides etc. ? Preparing invoices ? Handling the rooming list ? Preparing vouchers ? Keeping contact with agencies and suppliers ? Working as a part of a team sharing your experience and knowledge ? Organise tailor-made packages for London as well as tours in Scotland and South England ? Make accurate, rapid cost and profit calculations whilst providing customers with quotations ? Arranging accommodation and ground services bookings Requirements: ? An understanding of the Travel and hospitality, Travel agent / tour operator concept ? Good computer literacy with the ability to Microsoft Office Outlook, Teams, Email Management? Strong negotiating abilities to work under pressure to satisfy customers needs ? Strong attention to detail ? Excellent communication skills in both English and either French, Spanish, Italian or Portuguese (one other language is compulsory) Be part of a dynamic and passionate team dedicated to delivering excellence in destination management. If you are a motivated self-starter with a passion for sales, account management, and operations, we want to hear from you! Note: Although we appreciate the time it takes to apply for a position with us, due to the high volume of applications, only successful candidates will be contacted for further steps in the selection process. We appreciate your understanding and hope you stay in touch for any future positions that may arise.

Location: West London, South East, GB

Posted Date: 7/10/2025