Administrative Assistant

Job Description Job Description Do you color-code your calendar just for fun? Do you get a weird sense of joy from a perfectly formatted spreadsheet? Are you an organizational guru who thrives on connecting people, streamlining systems, and making real change happen behind the scenes? ChangeLine is looking for an Administrative Assistant to join our homelessness response efforts in our Colorado Springs office. You’ll play a key role in supporting programs that connect people experiencing homelessness with services, systems, and housing. This role offers a mix of administrative mastery, event and project coordination, and strategic communications support. ChangeLine is a nonprofit civic hub that unlocks, builds, and channels collective power to solve challenges that impact the health of communities in the Pikes Peak Region. *This is a Transformational Homelessness Response grant funded position through September 30th, 2026. Continued employment is contingent on ongoing grant or other funding. We’re building something that lasts, and we hope you’ll grow with us. Administrative & Operational Coordination You'll keep things running smoothly for internal and external meeting scheduling, prepping materials, capturing notes, tracking action items, and making sure things don’t fall through the cracks. Manage complex project calendars, timelines, and deliverables across multiple teams and initiatives. Draft agendas, create slide decks, and support the preparation of briefings and presentations. Maintain high-quality records and documentation, including contact lists, reports, participant data, and grant-related files. Support grant reporting by gathering metrics, formatting updates, and assembling required documentation. Handle general office and program admin needs and everything from room setup and supply management to guest hospitality and tech troubleshooting. Program & Stakeholder Support Collaborate with internal teams, external partners, and the community helping ensure strong follow-up, shared understanding, and accountability. Assist in planning and executing program events, trainings, and outreach efforts, including scheduling, registration, logistics, and post-event wrap-up. Track stakeholder engagement activities and maintain structured follow-up systems to ensure partners, volunteers, and community members are informed, appreciated, and invited to stay involved. Gather, organize, and distribute outreach materials and communications to service providers, lived experience leaders, and community partners. Collaborate with the team to tailor communication strategies to various audiences including public officials, service providers, and people experiencing homelessness. Help implement feedback loops with stakeholders and the public to assess impact and strengthen programming. Coordinate email outreach, survey dissemination, and meeting follow-up to keep everyone in the loop and engaged. Special Projects & Collaboration Work alongside the Homeless Initiatives team and cross-functional staff to support collaborative projects that advance homelessness and the PPCoC’s goals. Contribute ideas to improve systems, streamline workflows, and enhance stakeholder experience. Jump in where needed to assist with special projects, community events, or urgent needs, because no day is ever quite the same. Your Superpowers & Expertise 1–3 years of experience in an administrative, office assistant, coordinator, or support role, preferably in a non-profit or community environment supporting programs, working with external partners, or experience in housing, homelessness response, or human services. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Experience with office software and tools (e.g., Google Workspace, Zoom, Teams, SharePoint) and project management tools (Asana, Trello, Monday.com. You bring heart, hustle, and a knack for logistics. Detail-obsessed, highly organized, and thrives in a fast-paced, ever-evolving space. Communicates clearly, kindly, and consistently whether it’s over email, Zoom, or in person. Multitasks like a pro but knows when to slow down and prioritize. Passionate for equity, inclusion, and showing up for vulnerable communities. Not afraid to roll up your sleeves, whether it’s organizing an event or jumping in to support a partner. Loves team collaboration just as much as independent problem-solving. Perks & Culture We take our work seriously, but we laugh hard, celebrate big, and we’re not afraid to challenge the status quo. Our culture blends heart, strategy, humor; we value your ideas, input, and well-being. Medical, Dental, Vision; 401K. Generous vacation and sick time; flexible schedule. Life Insurance, Short-& Long-Term Disability. Salary range for this full-time position is $22.00 - $27.00/hour depending on experience. Don't meet every single requirement? We're committed to building a diverse, inclusive, and authentic workforce. Studies have shown that women and/or people of color are less likely to apply to a job unless they meet every qualification. If you're excited about this role, feel a passion for our mission, this feels like it could be your dream job, but your previous experience doesn't align perfectly with every qualification, we encourage you to apply! ChangeLine provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 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Location: Colorado Springs, Colorado, US

Posted Date: 7/10/2025