Front Desk Concierge & Sales Manager

Job Description Job Description Are you an energetic, organized, and confident communicator? Do you love creating outstanding client experiences while driving growth? A fast-growing, cash-based physical therapy clinic is looking for a dynamic Front Desk Concierge & Sales Manager to be the first impression for every prospective patient. This role blends administrative coordination with consultative sales to help clients take the first step toward pain-free performance. Key Responsibilities: Convert inbound and outbound leads into scheduled patient evaluations Manage clinic scheduling with 85% efficiency Make 200–300 outbound calls per day using proven scripts and systems Guide clients through the sales process, from first contact to conversion Respond to calls, emails, texts, and messages promptly and professionally Collect and manage patient intake info and payments Support the clinical team by managing the lead tracker, follow-ups, and client onboarding Analyze client metrics and help refine communication strategies Resolve patient concerns with care and empathy Ideal Candidate Has: Excellent phone and customer service skills Experience handling high call volumes (200 daily) Background in consultative or fitness/medical sales​​​​​​​ Strong objection-handling and communication skills Proficiency in Google Suite, Slack, and project management tools Strong organizational and multitasking skills Willingness to learn new systems and technologies Company Description Join a passionate, high-performing team at MotionRx, where personalized care, professional growth, and impactful results come standard. Our state-of-the-art clinic blends rehab and performance training in a collaborative, one-on-one environment—no insurance constraints, no cookie-cutter care. You'll work alongside top-tier DPTs and coaches, helping active adults get back to what they love, stronger than ever. We value mentorship, autonomy, and continuous learning, all in a fun, fitness-forward culture. If you're driven to make a real difference and thrive in a team that challenges and supports you—MotionRx is the place to grow. Company Description Join a passionate, high-performing team at MotionRx, where personalized care, professional growth, and impactful results come standard. Our state-of-the-art clinic blends rehab and performance training in a collaborative, one-on-one environment—no insurance constraints, no cookie-cutter care. You'll work alongside top-tier DPTs and coaches, helping active adults get back to what they love, stronger than ever. We value mentorship, autonomy, and continuous learning, all in a fun, fitness-forward culture. If you're driven to make a real difference and thrive in a team that challenges and supports you—MotionRx is the place to grow.

Location: Jacksonville, Florida, US

Posted Date: 7/11/2025