Operations Director | The Lo & Behold Group

The Lo & Behold Group is a hospitality company that creates, owns, and operates a series of unique, culturally-inspired properties, including OverEasy, Tanjong Beach Club, The Coconut Club, Claudine, Odette, The Warehouse Hotel, Po, Esora, Le Bon Funk, and Fico. We are passionate about shaping the city through our industry and pride ourselves on developing future hospitality leaders. We offer personalized career paths, comprehensive training, and recognition programs to reward excellence. The group has been recognized as a Human Capital Partner with the Ministry of Manpower, a "Great Place To Work" (2022, 2023), and one of AON’s Best Employers. We support our team members in achieving their personal and professional goals. We are seeking an Operations Director to oversee multiple venues, leading business performance and team management. Responsibilities include: Driving overall operational and business performance Developing team structures with clear responsibilities Collaborating with the Board to set goals and OKRs for each venue Leading teams to meet set objectives Establishing and communicating operating standards Ensuring compliance with safety, hygiene, and licensing laws Talent & Financial Management: Managing budgeting and financial performance Overseeing profit and loss statements Analyzing sales data and implementing cost controls Planning staff development and recruitment Implementing training strategies with the Talent Team Strategy & Business Development: Developing growth strategies Creating operational playbooks for expansion Building relationships with partners Leading new venue openings Ideal candidates are: Customer-focused and proactive Thoughtful, high standards, solutions-oriented Curious and eager to learn Benefits: We support our team with medical coverage, employee discounts, milestone celebrations, and sabbaticals for long service. Learn more about our culture at our playbook and Instagram . Apply via our application portal or send your CV via WhatsApp to 80832942. We will contact shortlisted candidates for interviews. J-18808-Ljbffr

Location: Singapore, Pedra Branca, SG

Posted Date: 7/12/2025