Retail Manager

Park Holidays offers a range of distinctive parks in some of the most popular resorts along the coast. Each has its own style and character – but always with the same high standards of accommodation and service. Facilities vary from park to park, but usually include a leisure pool complex and club house with regular entertainment. At Park Holidays UK we always aim to offer customers the very best value for money with our affordable caravan holidays. If you are looking to own your own holiday home we offer a wide range of great value models to suit all tastes and budgets. Job Summary As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests. Job Duties Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays. Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism. Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage. Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control. Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo. Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation. Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience. Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards. Requirements Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry. Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance. Ability to manage budgets, control stock, and optimize profitability while achieving KPIs. Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management. Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling. Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service. Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment. Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required

Location: Pevensey Bay, Sussex, GB

Posted Date: 7/15/2025