2nd Shift Direct Care

Job Description Job Description Join our mission-driven team at MHA and make a real difference! We’re looking for compassionate, reliable, and supportive individuals to empower adults impacted by homelessness, mental health challenges, trauma, and/or addiction in their journey toward recovery and independent living. Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines. Shift: Full-time, 40 hours/week, Tues-Sat 3p-11p What You’ll Do: Support participants with daily routines (cooking, cleaning, hygiene, etc.) Teach life skills and promote independence Provide transportation to appointments or activities Encourage self-advocacy and connect participants to community resources Facilitate group activities and house meetings Respond to health or behavioral concerns using supportive strategies Maintain accurate documentation and uphold safety protocols Requirements High school diploma or GED human services experience is preferred Valid driver’s license Reliable transportation to utilize during work hours Auto insurance with your name listed as an insured driver on the policy Strong communication skills and a team-first mindset Patience, compassion, and the ability to adapt to participant needs Ability to pass background checks and required certifications (MAP, CPR, First Aid) Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability

Location: West Springfield, Massachusetts, US

Posted Date: 7/15/2025