General Manager - Moxy Pompei

Moxy Hotels, a vibrant and affordable brand under the Marriott Bonvoy portfolio, is designed to provide guests with a playful and stylish experience. With a presence in numerous locations globally, Moxy celebrates nonconformity, open-mindedness, and originality. Job Summary As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required. Key Responsibilities Business Strategy Development Explore new business opportunities and develop business plans that align with Moxy's brand strategies. Stay current with industry trends and monitor the strengths and weaknesses of competitors. Translate Marriott's global strategic plan into executable strategies for the property. Business Strategy Execution Execute business plans to maximize guest satisfaction, profitability, and market share. Hold the property leadership team accountable for successful delivery of business plans. Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed. Sales and Marketing Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand. Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy. Business Information Analysis Review business-related data such as financial performance and guest satisfaction. Proactively address changing market conditions to ensure the property operates within budgetary guidelines. Use business information to identify indicators of success and areas for improvement, integrating findings into business plans. Talent Management and Organizational Capability Create a cohesive and high-performance team, fostering a positive and innovative work environment. Coach the leadership team, providing specific feedback and holding them accountable for performance. Employee and Labor Relations Ensure fair and respectful treatment of all employees, fostering open communication and engagement. Celebrate employee success and work with Human Resources to maximize engagement. Customer and Public Relations Management Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures. Anticipate the needs of guests to deliver flawless service and ensure positive publicity. Company / Brand Policy, Procedures, and Standards Compliance Ensure property compliance with legal, safety, and Moxy brand standards. Conduct routine quality assurance audits and walk-throughs to maintain high standards. Hold employees accountable for performing audits regularly and ensure appropriate training. Qualifications Experience 1-3 years of luxury GM experience, preferably in lifestyle brands. Language Skills Fluent in Italian, with effective communication skills in English. Leadership Abilities Strong leadership skills, with the ability to inspire and lead a diverse team. Strategic Thinker Proven ability to develop and execute strategic business plans. Revenue Management Experience in driving revenue strategies and maximizing property profitability. How to Apply : Job Summary As the General Manager for Moxy Pompei, you will lead the charge in delivering the unique Moxy experience, blending affordable luxury with a playful atmosphere. We're seeking a dynamic leader with 1-3 years of previous GM experience, ideally with a background in lifestyle hotel brands. Fluent Italian is a must, and eligibility to work in the EU is required. Key Responsibilities Business Strategy Development Explore new business opportunities and develop business plans that align with Moxy's brand strategies. Stay current with industry trends and monitor the strengths and weaknesses of competitors. Translate Marriott's global strategic plan into executable strategies for the property. Business Strategy Execution Execute business plans to maximize guest satisfaction, profitability, and market share. Hold the property leadership team accountable for successful delivery of business plans. Experiment with new ideas to enhance guest satisfaction and profitability, taking calculated risks when needed. Sales and Marketing Work closely with the Sales and Marketing team to develop revenue-generating strategies specific to the Moxy brand. Identify new business leads and actively pursue opportunities, ensuring alignment with brand strategy. Business Information Analysis Review business-related data such as financial performance and guest satisfaction. Proactively address changing market conditions to ensure the property operates within budgetary guidelines. Use business information to identify indicators of success and areas for improvement, integrating findings into business plans. Talent Management and Organizational Capability Create a cohesive and high-performance team, fostering a positive and innovative work environment. Coach the leadership team, providing specific feedback and holding them accountable for performance. Employee and Labor Relations Ensure fair and respectful treatment of all employees, fostering open communication and engagement. Celebrate employee success and work with Human Resources to maximize engagement. Customer and Public Relations Management Interact with guests to obtain feedback, recognizing outstanding service and addressing potential service failures. Anticipate the needs of guests to deliver flawless service and ensure positive publicity. Company / Brand Policy, Procedures, and Standards Compliance Ensure property compliance with legal, safety, and Moxy brand standards. Conduct routine quality assurance audits and walk-throughs to maintain high standards. Hold employees accountable for performing audits regularly and ensure appropriate training. Qualifications Experience 1-3 years of luxury GM experience, preferably in lifestyle brands. Language Skills Fluent in Italian, with effective communication skills in English. Leadership Abilities Strong leadership skills, with the ability to inspire and lead a diverse team. Strategic Thinker Proven ability to develop and execute strategic business plans. Revenue Management Experience in driving revenue strategies and maximizing property profitability. How to Apply : Salary 60,000.00 - €75,000.00 per year Work Location : In person J-18808-Ljbffr

Location: Pompei, Campania, IT

Posted Date: 7/16/2025