Front Office & Finance Assistant

Position Purpose: To provide professional front-desk reception services while supporting the finance team with junior-level bookkeeping and debtor collection tasks. This role is critical to ensuring the smooth daily operations of the office and supporting financial efficiency through prompt communication, administration, and debtor’s follow-up. Key Responsibilities: 1. Reception & Front Desk Management ? Greet and direct visitors in a professional and friendly manner. ? Answer and route incoming calls and emails promptly. ? Maintain a clean and organized reception area. ? Assist with incoming and outgoing courier/delivery coordination. ? Manage incoming general queries and support ticket routing. ? Shipping and receiving of goods and stock at the front desk. ? Printer Management ? Ad-hoc Reception duties 2. Bookkeeping & Debtors ? Serve as first-line support for financial-related incoming tickets and calls via Bitrix and Dat ? atill. ? Escalate unresolved issues in a timely manner. ? Liaise regarding payment arrangements and account reconciliations. ? Maintain accurate debtor communication and payment records. ? Maintain ? Support Function to Accounts receivable ? Maintain Sufficiency Score (2-hour turnaround time on all incoming tickets) 3. Office Administration ? Manage and track office supplies, ensuring stock levels are maintained. ? Coordinate office maintenance and liaise with relevant service providers. ? Maintain and organize both physical and digital filing systems. ? Support scheduling of internal meetings and events. ? Perform general clerical tasks: scanning, photocopying, document preparation, and data entry. ? Provide admin support to EXCO members as required. Key Competencies ? Professional communication skills (written and verbal) ? Strong organizational and time management abilities ? High attention to detail and accuracy ? Discretion and confidentiality ? Team-player with a proactive attitude ? Ability to multitask in a dynamic environment Qualifications & Experience ? At least 75% on accounting in Matic and or; ? A bookkeeping certificate or similar finance qualification and or; ? Minimum 2 year of experience in a similar role with finance responsibilities ? Basic accounting or finance exposure advantageous ? Proficient in Microsoft Office Suite and Pastel Partner ? Advance Excel skill will be advantageous Key Responsibilities: Performance Measures (KRA suggestions) ? Reception and admin duties completed accurately and on time ? Prompt and professional handling of financial support tickets (Turnaround time on tickets) ? Office Administration Behavioral Measures (KRA suggestions) ? Positive feedback from internal stakeholders and EXCO ? Neat and tidy on self and surroundings ? Friendly and inviting to all clients and staff

Location: Pretoria, ZA

Posted Date: 7/16/2025