Dila Recruitment

Customer Expert for Leader in Photography and Imaging - Italian - Remote Athens

Job Location

Milano, Italy

Job Description

Depending on the team that successful candidates will join, responsibilities vary: Communicate with customers via phone, chat, and email Track and follow cases to ensure they are closed efficiently and promptly Maintain strong professional relationships with all partners and show empathy at all times Work towards reaching targets set out by the client statement of work as well as internal targets Answer customer inquiries and troubleshoot or escalate technical issues they face Follow standard diagnostic procedures, focusing on handling the most frequently asked questions effectively Turn every customer into a satisfied customer! Exchange ideas and solutions with colleagues What you will bring : Strong written and verbal skills in Italian Good communication skills in English Tech savviness Solution-oriented, out-of-the-box thinking An empathetic nature with matching communication skills A positive and adventurous attitude A willingness to learn and absorb knowledge and experience What we offer : Support for your relocation to Greece, including flight tickets, hotel accommodation, and assistance with house searching (all at no cost to you) Competitive monthly salary plus two additional salaries per year Healthcare benefits and various discounts Full training provided by certified instructors Opportunities for professional growth and development Participation in special events, community, and social responsibility initiatives Free online Greek language courses Modern premises with a great working environment and relaxing break areas Key Skills HR Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales Employment Type : Full Time Experience : [Specify years of experience] Vacancy : 1 J-18808-Ljbffr

Location: Milano, Lombardia, IT

Posted Date: 7/17/2025
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Contact Information

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Dila Recruitment

Posted

July 17, 2025
UID: 5305934192

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