Receptionist/Facilities Administrator

Our international client requires an experienced Receptionist/Facilities Administrator to join their team on a rolling contract basis to commence in October 2025. Responsibilities: * Presenting a professional front-of-house corporate image to callers, visitors, and staff. * Answer incoming telephone calls, greet visitors, and provide customer support. * Assist Facilities where appropriate, including managing mail-ordering, stationery, and lunches. * Liaise with local uniform suppliers on new orders and uniform deliveries. * First point of contact for staff reporting building/landlord issues to Helpdesk and maintaining records of such reports. * Arranging travel: taxis, couriers, and supporting Facilities where necessary with hotel bookings and flight bookings. * Ad hoc administration duties for Facilities Manager and Department Managers, assisting with ad hoc projects. * Taking hospitality bookings for internal and external meetings and informing IT when AV equipment is required. * Monitoring Facilities and reception mailboxes. * First point of contact for staff requesting service from our off-site records management service provider. Daily duties will include, but are not limited to: Answer incoming calls in a professional, courteous, and helpful manner, redirecting them to the appropriate telephone numbers. Vetting calls so that the no-name policy does not result in a caller being unnecessarily turned away. Announce calls when transferring a call. Check messages from the nighttime voicemail mailbox Greet visitors in a professional, courteous, and helpful manner. Ensure all guests and visitors sign in and receive guest badges. Notify employees of guest and visitor arrivals. Handle incoming deliveries to the front desk and distribute/ arrange courier shipments/same day/overnight. Sort mail in the morning, collate mail throughout the day in readiness for collection. * Assist the Facilities Manager in sourcing and ordering stationery, sundry office supplies, including water, and catering. * Book taxis for internal and external customers. * Ordering the collection and delivery of records from our off-site archive management service supplier and managing the process generally. * Assisting Facilities Manager with informing building maintenance of requests (e.g., air con). Monitor and log requests through Facilities. * Monitor and control car parking in conjunction with Security. * Liaise with cleaning/security teams and report issues to the Facilities Manager. * Support Facilities and departments with general administration duties and ad hoc projects as required. * Perform clerical functions as required: word processing, mail, filing, organizing, and photocopying. * Handle routine correspondence in the office. Relationships * Report to the Facilities Manager * With all UK employees * With all external visitors Desirable Qualifications and Experience * Previous reception and administration experience * Good PC Skills * Good communication and customer service skills Hours: 8.00 a.m. to 3.00 p.m., Monday to Friday On-site role Parking is available Role to commence October 2025 Interested/ Please apply

Location: M32, Stretford, GB

Posted Date: 7/18/2025