Service Manager

Job Role: Service Manager (Ground Care Machinery) Location: Northampton, Northamptonshire (accepting applications from surrounding counties) Salary: £40,000-£45,000 per annum Bonus up to £6,000 per annum Hours: Monday-Friday, 08:00-16:30 / 17:00 Job Type: Full time, Permanent Overtime: Available at 1.5x The package: · Bereavement leave · Free parking · On-site parking · Sick pay · Up to 23 days of holiday bank holidays an extra well-being day · Overtime Available at 1.5x · Company & Performance Bonus - Up to £6,000 per annum / £500 per month · Ongoing training and development opportunities · Work with premium brands in a forward-thinking dealership · Be part of a respected, family-run business that truly values its team Key Responsibilities: · Leadership: Support the growth, development and expansion of the team surrounding engineers and office based staff. Support the interviewing and onboarding process, carrying out appraisals and discuss routes to improve efficiency · Engage directly with customers: Communicate effectively with customers to understand their needs, provide solutions, and deliver high-quality service. · Maintain accurate records: Keep detailed logs of all repairs, services, and parts used to ensure transparency and accountability. · Ensure adherence to industry standards and safety procedures: Follow all relevant guidelines and protocols to maintain a safe working environment. Essential Qualifications and Skills: · Proven experience: Demonstrated experience working within Manufacturing, Logistics, agricultural, Plant as a service, workshop or depot manager showcasing your ability to handle various technical challenges & leadership skills · Strong problem-solving abilities: Exceptional diagnostic skills to identify and resolve issues efficiently. · Excellent communication skills: Ability to interact with customers and team members effectively, ensuring clear and concise information exchange. · Customer service mindset: A commitment to providing outstanding service and building strong customer relationships. · Self-motivated and team-oriented: Ability to work independently while also collaborating effectively within a team environment. · Valid UK driving licence: Required for travel to customer sites and other work-related locations. About Interaction Recruitment: Interaction Recruitment has specialist consultants across various industries in the UK, including Finance & IT, Technical & Engineering, Industrial, Commercial, and Hospitality. We offer both temporary and permanent support. For more information about this position or to discuss other opportunities, please contact Michael at (phone number removed) or email . Thank you for taking the time, we hope to speak in the near future. Similar roles: Grounds Maintenance Technician, Agricultural Engineer, Horticultural Technician, Farm Machinery Mechanic, Turf Equipment Technician INDNH

Location: Northampton, NN1, GB

Posted Date: 7/18/2025