Customer Service Representative/ Front Desk Cashier

Job Description Job Description Benefits/Perks Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As a Receptionist, you will be the first point of contact for our company. Responsibilities Greet and welcome guests as soon as they arrive at the entertainment center Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material Provide basic and accurate information in-person and via phone/email Receive, sort and distribute daily mail Update calendars and schedule meetings Skills Proven work experience as a Receptionist, Front Office Representative or similar role Professional attitude and appearance Solid written and verbal communication skills Ability to be resourceful and proactive when issues arise Excellent organizational skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service attitude Qualifications High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively

Location: Massapequa, New York, US

Posted Date: 8/2/2025