CHEF DE RANG - WAITER - WAITRESS (F/M/X)

Position Overview Our Chef de Rang is a crucial member of the Food & Beverage team, dedicated to providing exceptional quality and service to our guests. The Chef de Rang will be part of the F&B Team (F&B Director, Assistant F&B Director, Restaurant Managers, Chef de Rang) to deliver an outstanding breakfast, lunch, and dinner experience in compliance with HACCP and hotel standards of excellence, ensuring a warm welcome and guest-centric service. Key Responsibilities Ensure timely, accurate, and high-quality service, providing work direction for restaurant staff. Supervise wait staff, verify that their workstations are stocked and orderly, and ensure the restaurant premises, silverware, glassware, porcelain, etc., are clean and in good condition. Ensure the dining room is guest-ready by regularly checking the overall condition of the restaurant according to HACCP and hotel standards and regulations. Provide guests with quality service by monitoring staff assignments and responsiveness. Perform all restaurant service duties. Coach restaurant staff to achieve revenue goals. Promote high-profit food and beverage items and inform staff to increase sales. Greet and seat guests, ensuring they receive top-tier service. Identify opportunities to personalize the guest experience. Ensure staff readiness and compliance to meet guest needs and fulfill requests promptly. Ensure food deliveries from the kitchen meet hotel standards. Foster effective communication between kitchen production and restaurant service. Report hazards immediately and take preventive actions. Understand and enforce hotel fire, emergency, and bomb procedures. Ensure safety and security procedures are followed to protect guests and staff. Train employees to work safely, minimizing harm or injury. Maintain high standards of personal hygiene, dress, appearance, and conduct among staff. Verify that all food and beverage sales are properly registered and paid. Review reservations to identify VIP guests. Attend meetings and training sessions as required. Continuously improve knowledge of job functions, staying updated on liquor laws, hotel policies, and restaurant limitations. Qualifications High-grade hotel school diploma. At least 2 years of experience in a similar high-level restaurant or hotel role. Flexibility, teamwork, and leadership skills. Curious, attentive to detail, caring about guests and colleagues. Availability to work various shifts, including weekends and holidays. Ability to remain professional and calm in a fast-paced, high-volume environment, delivering impeccable service. Proficiency in Italian and English. Consistent grooming standards. Adherence to HACCP, hygiene standards, and conduct codes. Ability to work efficiently under pressure. J-18808-Ljbffr

Location: Roma, Lazio, IT

Posted Date: 8/14/2025