Assistant General Manager Nh Palermo

NH Italia is part of the NH Hotel Group, which, with its 351 hotels, is present in 28 countries. Since December 2019, after joining Minor Hotel Group, the international presence has increased to over 500 hotels in 52 countries. With 58 hotels, 7,823 rooms, and about 430 meeting rooms across 25 cities, NH Hotel Group - Italy is the leading hotel chain in the national market, catering to both business and leisure guests. NH Hotel Group Italy offers three hotel categories: NH Collection , premium hotels in prime city locations with exceptional service; NH Hotels , modern urban hotels offering comfort, service, and strategic locations at affordable rates; and nhow Milano , an unconventional design hotel with a unique personality. Position: Assistant General Manager | NH Palermo NH Hotel Group is seeking an Assistant General Manager for the NH Palermo hotel. Main responsibilities include: Supporting the General Manager in managing and coordinating the hotel team, fostering growth and motivation. Ensuring all services meet high-quality standards. Supervising and supporting department heads to achieve optimal results. Identifying commercial opportunities and engaging with potential local clients. Developing hotel products and services. Monitoring competitors to adopt best practices. Assisting in analyzing operational reports and hotel financials, studying various parameters and trends. Supporting the General Manager in financial procedures such as forecasting and budgeting, ensuring compliance with corporate policies. Ensuring adherence to sanitation, hygiene, health, safety, and quality standards, along with organizational policies. Supervising outsourcing for housekeeping to ensure standards are maintained in rooms and common areas. Conducting daily, weekly, and monthly reviews of financial and operational reports (e.g., room reconciliation, cash handling, F&B cash and manuals, inventory, manuals, credit policies). Engaging with clients, staff, providers, HQ, and auditors . Collaborating with the sales and meeting teams to generate new business and increase request confirmations through site inspections and events. Setting an example in commitment and work ethic for the team. Proficiency in English and Italian (spoken and written) is required; knowledge of Office (especially Excel) and Revenue Management is essential. Additional languages are a plus. J-18808-Ljbffr

Location: Palermo, Sicilia, IT

Posted Date: 8/20/2025