Meetings & Events Manager

The President Hotel is on a journey to greatness! Our purpose is simple yet powerful: to create and inspire memorable experiences. Our vision: to become Cape Towns most loved hotel. Were seeking a passionate Meetings & Events Manager to join our leadership team and take ownership of the hotels conference, banquet, and event operations. If you live and breathe our values - Teamwork, Respect, Innovation, Accountability, Passion, and Integrity - we want you on our journey! Key Responsibilities: Commercial & Business Development Actively source and secure new meetings and events business. Build and maintain strong client relationships, analyze market trends, and implement strategies to maximize revenue and profitability. Manage department budgets, forecasts, and financial reporting. Operations & Event Execution Oversee the planning, coordination, and flawless execution of all events. Ensure accurate Banquet Event Orders (BEOs), conduct site inspections, and maintain high standards of service, safety, and cleanliness. Leadership & Team Management Lead, coach, and inspire the M&E team. Manage recruitment, onboarding, training, and performance. Foster a high-performance culture with accountability, professionalism, and service excellence. Guest Experience & Communication Serve as the primary client liaison, ensuring guest needs are anticipated and exceeded. Monitor feedback and implement improvements to deliver memorable experiences that encourage repeat business. Quality & Compliance Ensure all events comply with brand standards, health & safety regulations, and internal procedures. Collaborate across departments for seamless event delivery. Financial & IT Responsibilities Plan budgets, track departmental financial performance, and ensure cost-effective, profitable events. Manage all Opera system entries, invoicing, payments, and vendor processes. Champion technology and IT tools to streamline operations and improve efficiency. Requirements: Minimum 3 years experience in meetings, events, or banquet management Degree or diploma in hospitality management (or related field) advantageous Proven commercial acumen and ability to drive revenue growth Strong leadership, organisational, and interpersonal skills Excellent client service orientation and communication skills Proficiency in MS Office, Opera PMS, and event management systems Event Planning & Execution Commercial Acumen & Business Development Leadership & Team Management Client Service Operational & Compliance Excellence Important application notes Must hold a valid South African ID Only candidates with relevant experience will be shortlisted Ensure your CV is 100% updated All applicants will attend a virtual introduction interview Recruitment aligns with the companys Employment Equity Plan. Join a team where excellence meets passion. Help shape the meetings and events operations of one of Cape Towns leading hotels while delivering unforgettable guest experiences.

Location: Bantry Bay, ZA

Posted Date: 8/21/2025