General Manager - 9 Month Contract

We're hiring: General Manager – 9 month contract Location: Harlow Sector: Hospitality | Full-Time | Senior Leadership Are you a people focused leader with a passion for delivering excellent customer service? We are looking for a General Manager for our Harlow accommodation site to oversee everything from facilities and services to commercial operations and community engagement. There's lots happening at the moment so the role would suit somebody who enjoys working in a dynamic environment and has a 'hands on' approach. You'll also need to be a true 'people leader' as you'll oversee the full HR function. Sound like you - then read on What you’ll be responsible for Leading day-to-day campus operations across accommodation, catering, retail, and events Overseeing the full HR function for all staff to ensure high performing, engaged teams Driving service excellence and operational efficiency across all touchpoints Managing budgets, contracts, and supplier relationships with a commercial mindset Collaborating with academic and administrative departments to enhance customer experience and welfare Acting as Safety Officer for the site Organising facilities, resources, catering, staffing and logistics for all functions and events Liaising with Marketing and Communications to develop & implement the marketing plan What we’re looking for: Proven operational leadership in hospitality or facilities/operations Exceptional people management and stakeholder engagement skills Financial acumen and experience with budgets A proactive, solutions-focused mindset and able to work in a dynamic environment Flexibility to meet the needs of the business which may include the occasional weekend Why Join Us? You’ll be part of a dynamic leadership team shaping the future of the Harlow site with opportunities to innovate, grow, and make a lasting impact. Their benefits package is generous with above market pension and holidays. Ready to lead with purpose? Apply now

Location: Harlow, UK, GB

Posted Date: 8/31/2025