Part-Time Customer Experience Assistant - Luxury Retail (Hybrid)

Position: Part-Time Customer Experience Assistant - Luxury Retail (Hybrid)Location: Downtown Montreal - Hybrid (3 days remote / 2 days in-office)Salary: $22-$25 per hourSchedule: Monday to Friday - 9 AM to 1 PM (20 hrs/week)Job Type: 1-year contract - potential for extension or permanencyLooking for a role that fits your lifestyle without sacrificing career growth? Whether you're a student, semi-retired, or simply looking for a flexible schedule that leaves your afternoons free, this is your chance to join the prestigious world of luxury retail — all while working part-time in a supportive, professional environment.Our client is seeking a Part-Time Customer Experience Assistant to help support and manage day-to-day operations across three high-end loyalty programs. This is the perfect role for someone with solid customer service skills, professional maturity, and the desire to grow in a hybrid office role.Why You'll Love This Role: - Perfect work-life balance - enjoy your afternoons free every day.- Hybrid flexibility - 3 days remote / 2 days in a beautiful downtown office.- Prestigious industry - gain valuable experience in the luxury retail sector.- Supportive, team-oriented environment - where your work is valued and noticed.What You'll Do: - Be the friendly, professional point of contact for loyalty program members, handling inquiries with empathy and efficiency.- Process reimbursements, onboard new clients, and keep loyalty program data accurate (sales, vouchers, points).- Support internal teams with smooth communication and accurate reporting.What We're Looking For: - At least 1 year of customer service experience (retail, hospitality, or office).- Organizational skills and attention to detail that keep everything running smoothly.- Comfort with Microsoft Office (Excel lovers, we see you!).- Professional maturity, reliability, and a positive team spirit.Other Language Requirements: English- Level of Proficiency Required: Advanced- Reasons for Language Requirement: To communicate and support customers in other regions outside of Quebec- Frequency of Use: Daily (for various tasks)Please forward your resume to Cristina Bilbao at cristina.bilbao@quantum.ca. REFER AND EARN A $50 GIFT CARD! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity. CNESST permit numbers: AP-2000158 & AR-2000157

Location: Montréal, Quebec, CA

Posted Date: 9/2/2025