Debtors Clerk (Accounts Receivable)

Duties: Accounts Receivable Management: Maintain accurate debtor accounts, ensure timely billing, and follow up on outstanding payments with professionalism and courtesy. Guest & Client Communication: Liaise with individual guests, corporate clients, and travel agents regarding invoices, statements, and queries, ensuring excellent service and relationship management. Reconciliations & Reporting: Prepare debtor reconciliations, allocate payments, and generate age analysis reports for review. Credit Control: Implement credit policies, monitor account limits, and escalate overdue accounts in line with hotel procedures. Collaboration with Departments: Work closely with Reservations, Front Office, and Events teams to ensure billing accuracy for accommodation, conferences, banquets, and other services. Audit & Compliance: Support internal and external audits, ensuring compliance with financial controls, statutory regulations, and company standards. Requirements: Matric certificate Finance qualification or diploma advantageous Minimum 2-3 years' experience in debtors / accounts receivable and hotel industry experience is essential Proficiency in Opera PMS Strong Excel and financial reconciliation skills Excellent interpersonal, negotiation, and problem-solving skills Professional, detail-oriented, and deadline-driven Must hold a valid South African ID High attention to detail with a passion for precision in financial records. Able to handle debtor queries and collections diplomatically. Takes ownership of debtors' ledger and ensures timely resolution of issues. Works seamlessly with finance and operations teams. Maintains confidentiality and upholds financial ethics.

Location: Bantry Bay, ZA

Posted Date: 9/3/2025