Head of Learning and Development

We are working with a growing and dynamic restaurant group in London that is looking to hire a Head of Learning & Development. This is a fantastic opportunity to take ownership of the L&D strategy and play a key role in shaping the future of the business by developing its people. This role will suit someone who is passionate about hospitality, experienced in leading learning functions, and ready to build and deliver impactful development programmes across a multi-site operation. What you’ll do: Design and implement a group-wide learning and development strategy aligned with the business’s values and goals Lead training programmes across all levels, from onboarding and service standards to management development Build clear career pathways to support employee progression and retention Work closely with senior leadership, general managers, and HR to identify training needs and tailor programmes accordingly Develop and implement blended learning solutions, including digital, classroom, and on-the-job learning Track, analyse, and report on the effectiveness of training initiatives What we’re looking for: Previous experience in a senior L&D role, ideally within hospitality, retail, or a fast-paced service-led environment A strategic thinker who can also deliver hands-on, practical training across all levels of the business Proven ability to design and implement development programmes that drive performance and engagement Strong interpersonal skills, with the ability to influence and collaborate across departments Passionate about developing people and building a positive, learning-focused culture

Location: City of London, London, GB

Posted Date: 9/5/2025