General Manager at Cloud 7 Hotel Colere

Direct message the job poster from Kerten Hospitality Kerten Hospitality (KH) is an end-to-end lifestyle hospitality operator creating bespoke destinations, experiences and communities while optimising operations and driving profitability for savvy investors with a strong commitment to sustainability. KH transforms destinations through impactful partnerships with Food & Beverage, Retail, Entertainment, Art and Wellness brands with a focus on building Ecosystems, and unique community-centric destinations, which connect International & local travellers. The Group’s current pipeline includes projects in numerous countries in the Middle East, Europe, and North Africa region. ABOUT THE PROPERTY Colere is a charming mountain village renowned for its unspoiled landscapes, and year-round appeal. The destination offers a haven for outdoor enthusiasts with skiing, hiking, and climbing, as well as a retreat for those seeking tranquility. Within this stunning setting, the Cloud 7 Hotel Colere features 28 thoughtfully designed rooms and suites, offering a blend of comfort and contemporary alpine style. Guests will enjoy a wellness center dedicated to relaxation and rejuvenation, along with the variety of refined hospitality in lounge bar&ski, a la carte and self-service restaurants, the hotel embodies the perfect balance of adventure, wellness, and Italian charm. KEY RESPONSIBILITIES Lead the pre-opening phase of the Cloud 7 Hotel Colere, including: Recruitment and onboarding of all department heads and operational teams. Designing and delivering training programs to embed KH culture, Cloud 7 Hotels service standards, and guest experience signatures. Oversight of procurement and installation of OS&E and FF&E, ensuring timely readiness of all outlets and guest areas. Coordination of licenses, permits, compliance checks, and pre-opening documentation with local authorities. Development of opening budgets, pricing strategies, and financial forecasts to ensure profitability from launch. Planning and execution of soft-opening trials, simulations, and guest journey testing to fine-tune service delivery. Collaboration with marketing and PR teams on pre-opening campaigns, launch activations, and destination visibility. Oversee all operations of the hotel, ensuring alignment with the vision and KH standards. Create vibrant, authentic, and unique guest experiences inspired by the property’s heritage. Develop and implement the property’s overall financial strategies, including budgeting, revenue management, and cost control. Lead initiatives that contribute to the development of Colere as a destination, positioning the property as a catalyst for community and regional growth. Ensure compliance with all applicable laws, regulations, and health & safety standards. Monitor profitability, performance, and forecasts of the property, maximising revenue performance. Drive visibility to the property through targeted initiatives and partnerships. Act as the primary liaison between hotel management and owners, ensuring alignment and compliance with all agreements. Supervise the maintenance and upkeep of the hotel, ensuring its uniqueness and identity is preserved. CONNECTION Represent the property and Cloud 7 Hotels brand as spokesperson and an ambassador. Build lasting partnerships and collaborations with the local community. INNOVATION Identify opportunities for improvement and implement initiatives to enhance efficiency. Spearhead the development of new revenue streams, exploring innovative business models and market opportunities. Generate new leads through connections and relationships to expand the footprint of the company. CURATION Driving innovative, curated events and forging partnerships that contribute to the development and visibility of Colere as a destination. Cultivate an environment where sustainability and community are at the center of every initiative. LEADING THE WAY Deliver financial and operational targets, setting strategic goals for the property. Implement leadership development and succession planning. Act as the crisis management lead, ensuring business continuity planning and risk mitigation strategies are in place. EXPERIENCE & SKILLS Bachelor’s degree in hotel management, hospitality, or related field preferred. Minimum of 5 years’ of experience in hotel management and experience in ski resort in Europe is highly desirable. Fluency in English and Italian. Pre-Opening experience is a plus. Strategic mindset and analytical skills to anticipate market trends, identify business opportunities, and make informed decisions that drive competitive advantage and business success. Exceptional problem-solving skills to analyse complex issues, identify root causes, and develop effective solutions in a timely manner, while considering the impact on various stakeholders. Sound judgment and decision-making capabilities to evaluate options, assess risks, and make informed decisions that align with the organization’s goals and values. JOINING OUR TEAM MEANS Competitive Compensation: A rewarding package tailored to your experience. Career Growth: Opportunities for advancement within our dynamic organization. Inclusive Environment: A vibrant and inclusive workplace that encourages collaboration. POSITION DETAILS Seniority level: Mid-Senior level Employment type: Full-time Job function: Management Industries: Hospitality J-18808-Ljbffr

Location: Colere, Lombardia, IT

Posted Date: 9/7/2025