Flights Consultant

Business & First Class Travel Consultant Needed A favourite client of mine is seeking an experienced and customer service focused Business and First Class Travel Consultant to join their team in Central London . The successful candidate will specialize in booking premium air travel for high-net-worth individuals (HNWIs), corporate executives, and VIP clients. You will provide a bespoke service, while using your in-depth knowledge of airline products, fare construction, and worldwide destination knowledge to deliver a seamless booking service to your them. Key Responsibilities: Premium Air Travel Booking: Arrange and manage complex international and domestic itineraries in Business and First Class cabins, including round-the-world and multi-stop journeys. Client Relationship Management: Deliver a high-touch, consultative service to VIP clients, understanding their preferences, and special requests. Fare Construction & Ticketing: Maximize value for clients through smart fare sourcing, consolidator fares Crisis & Disruption Management: Proactively manage travel disruptions (delays, cancellations, strikes) and rebook clients with minimal inconvenience. Required Skills & Experience: Experience: Minimum 3-5 years' experience in a similar role within a travel agency, TMC, or luxury concierge service. GDS Proficiency: Expert in at least one major GDS (Galileo preferred but open to cross training) Industry Knowledge: Strong understanding of premium airline products, frequent flyer programs, fare rules, and international routing principles. Customer Service: Exceptional interpersonal and communication skills, with the ability to provide discreet, professional, and anticipatory service to elite clients. Organizational Skills: High level of attention to detail, accuracy, and ability to multitask under pressure. Flexibility: Willingness to work flexible hours, including weekends or after-hours support, all paid as overtime. Package: Competitive salary performance bonuses Office based role in Central London Work with a high-caliber client base Access to exclusive airline and industry benefits Opportunity to grow within a premium travel service brand Interested apply here now or email

Location: South East, GB

Posted Date: 9/12/2025