Reward & Recognition Administrator

Who are we? South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight. Join our team and help us continue to bring people together to get the most out of life. About the job Working within the Reward & Recognition team, responsible for administering Employee Rail Staff Travel for South Western Railway. You will liaise with both internal and external stakeholders, ensuring excellent customer service is provided. Your main responsibilities will be: Administer Rail Staff Travel facilities for South Western Railway Colleagues, including the monitoring and actioning of the staff travel email inbox Be the key contact with RSTL and liaise with any Rail Staff Travel issues Administer all South Western Railway Retiree Passes, LUL Passes and DAT Passes Maintain Rail Staff Travel records Ensure the South Western Railway Employee Nominal Roll is updated and provided to Rail Delivery Group on annual basis Responsible for updating South Western Railway Colleagues Benefits Guide Support with the administration of 100% Attendance Support at any of the Recognition Events if required As a minimum, you will need to have: Previous experience working in an HR environment would be an advantage Strong time management skills with a proven ability to prioritise work load to business needs Excellent communication and interpersonal skills The ability to work within a team and also individually Experience with working with Office 365, Excel and Powerpoint A flexible approach to ensure customers needs are met and be able to use your own initiative The ability to work in a busy and lively environment About the location Overline House is conveniently situated overlooking Southampton Central Station and is easily accessible by public transport. The station is very local to West Quay, a hub for retailers and restaurants, and provides an excellent link between London, Coastal areas and the Isle of Wight. Working pattern Working an average of 37 hours per week over 5 days Monday to Friday, office hours The Reward In return we offer a competitive salary and a variety of valuable benefits, including: Free duty and leisure travel on SWR services for employees Free leisure travel for spouse/partner and dependants (criteria dependent) 75% discount on many other train operating companies Full training and support with development Excellent pension scheme We all belong at SWR. Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment. We value our differences such as age, gender, LGBTQIA, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive. If you require additional support to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply. https://exceptionalindividuals.com/neurodiversity/ https://www.healthassured.org/blog/neurodiversity/

Location: Southampton, Southampton, GB

Posted Date: 9/12/2025