Hotel Duty Manager

Hotel Duty Manager - Join a 5-Star Luxury Hotel in New Milton Are you a confident Hotel Duty Manager with experience across both front of house and F&B? This is an exciting opportunity to step into a leadership role at a prestigious 5-star hotel in New Milton, offering excellent benefits and live-in accommodation if required. Why apply for this Duty Manager role? £40,200 per annum Live-in accommodation available Discounted room and F&B rates after 6 months Friend and family discounts Long service awards (1, 5 & 10 years) Discounted spa treatments Shop and wine at cost price Christmas voucher & employee awards Staff parties, incentives & "refer a friend" schemeWhat you'll be doing: As Hotel Duty Manager, you'll take ownership of the hotel during your shifts, ensuring smooth operations across all departments and delivering a seamless guest experience. Your responsibilities will include: Overseeing both FOH and F&B operations with confidence Attending daily briefings to understand guest needs, VIPs and special occasions Welcoming and bidding farewell to guests in a warm, professional manner Handling guest requests, special requirements and complaints effectively Supporting teams to deliver a 5-star standard of service at all times Using OPERA Cloud knowledge (desirable) to support smooth hotel operations Driving between departments as required - a valid UK driving licence is essentialWhat we're looking for: We're looking for a Hotel Duty Manager in New Milton with: Experience across front of house and F&B within a hospitality environment Strong leadership and communication skills, with the confidence to lead shifts independently A guest-focused mindset, ensuring every visitor enjoys a 5-star experience Knowledge of OPERA Cloud preferable but not essential A valid UK driving licence This role offers the opportunity to develop your management skills in a world-class luxury hotel, with fantastic career progression potential and excellent staff benefits. Apply now - we'd love to hear from you. Job Number │ (phone number removed) / INDSOTONMGR Platinum Recruitment is acting as an Employment Agency in relation to this vacancy

Location: New Milton, Hampshire, GB

Posted Date: 9/12/2025