Group Hotel Manager

The Hotel Group Manager will be responsible for the overall strategic, operational, and financial management of the three properties. The role ensures that all establishments operate efficiently, maintain exceptional guest satisfaction, meet profitability goals, and adhere to brand standards. Key Responsibilities Operational Management Oversee daily operations across all three properties, ensuring smooth running of front office, housekeeping, food & beverage, and maintenance. Implement and monitor standard operating procedures (SOPs) for service excellence and consistency. Coordinate staff scheduling to optimize productivity and manage costs. Ensure compliance with health, safety, and licensing regulations . Financial & Business Performance Prepare and manage annual budgets , monthly forecasts, and financial reports for each property and the group as a whole. Monitor and improve occupancy rates, average daily rates (ADR), and revenue per available room (RevPAR) . Control costs and identify opportunities to improve profitability. Sales, Marketing & Guest Relations Develop and execute marketing and sales strategies , including online presence, partnerships, and promotions. Maintain strong relationships with corporate clients, travel agents, and event planners . Oversee guest experience standards, ensuring

Location: KwaZulu, ZA

Posted Date: 9/13/2025