Public Transport Assistant (MOR11069) - MOR11069

Job Description Provide supervisory, technical, administrative (and other) support in the operation of the council’s ‘in-house’ passenger transport fleet, providing Mainstream and ASN home-to-school, Social Work, DRT dial-a-bus and other passenger transport services. To undertake passenger and pupil surveys, and monitor usage of public transport and school transport services. Provide evening and weekend support to the driver team to ensure the delivery of services. To produce, monitor, maintain and update public transport infrastructure, information, and other passenger facilities. Assist in the collection and delivery of buses for servicing or re-allocation. Assist in the deployment of spare buses and relief driving staff Training driving staff on ticket machine operation. Manage depot and vehicle accessory equipment. Monitoring depot departures. Driver of last resort - emergency driver cover. Responsibilities Assist in the Management operation of ‘in- house’ Mainstream and ASN home-to- school, Social Work, DRT dial-a-bus and other passenger transport services. Undertaking passenger and pupil surveys, operator and driver compliance checks at schools and on school bus routes. Producing detailed survey reports and passenger analysis reports with recommendations where appropriate. Assist the Transport Co-ordinator to manage the allocation of Minibus Driver duties to ensure effective service delivery. Monitoring of public transport and fleet infrastructure. Training drivers on electronic machine operation. Distributing public transport information and promotional material. Providing assistance in other transportation matters and any other reasonable task requested by the PTU team. Availability as driver of last resort - emergency driver cover. The Individual Demonstrable level of practical experience in the transportation industry. Ability to work on own initiative with minimal supervision and as part of an effective team. Aptitude for attention to detail. Ability to prioritise tasks. Ability to record information accurately. Working knowledge of Microsoft Office inc. Word and Excel. Ability to investigate issues and prepare detailed reports on findings. Ability to deal effectively with other members of staff, members of the public, contractors and their representatives. Ability to follow a programme of tasks reporting back as required. Self confident and Self motivated. Ability to carry out routine bus stop and bus shelter maintenance and repairs. Ability to perform overt and covert surveys. Effective communication and interaction with members of the public. You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the service. Due to the rural nature of Moray this is normally undertaken by use of a car/van. Ability to actively listen to people’s views and communicate successfully with a wide range of contacts. Willingness to accept direction/delegation. Ability to work outside in all weathers. Ability to lift and bend in order to perform tasks related to maintaining and repairing bus shelters including preparation, repair and repainting, cleaning up debris following vandalism and replacement of glass and polycarbonate sheets. Ability to work outwith normal office hours when required for survey work. Ability to work at heights where required. Ability to work in a shared office. Flexibility to meet the needs and demands of the service. Ability to work in different offices dependent upon service requirements. Closing Date 26 September 2025 Starting Salary £26729.30 Hourly Rate £14.18 36.26 Hours per week Shift 1 0600 – 1400 (includes 45 lunch) Shift 2 1230 – 2030 (includes 45 lunch) Week of earlies and week of lates For further information please contact Charlie Shaw 01343 563798

Location: Elgin, GB

Posted Date: 9/13/2025