Team Lead

Regional Team Lead Job Description We are currently hiring experienced, professional, growth-seeking team leads throughout the Midwest Our Regional Team Leads oversee the operations, safety, systems, growth and development of our employees and business for a region of five to eight locations. You can get further details about the nature of this opening, and what is expected from applicants, by reading the below. Why Choose Us? Be part of one of the largest, fastest-growing restaurant groups in the area, owning over seventy locations with more in development. Become a successful, knowledgeable leader through our paid, internal training program in six months and start reaping the benefits of a company that wants you as a partner in its development. Opportunity knocks Our leaders are set up to be successful, long-term: We train our leaders to first understand how to lead and operate a single location successfully, then move them gradually to oversee more locations. Managerial hires start with the title Management Trainee. We slow-walk this paid training to ensure our leaders are fully knowledgeable of our systems and processes, well-respected by their teams and peers, and fully capable of leading our teams with poise and credibility. As our Management Trainees advance through the levels of managerial training, we offer Certification Bonuses at each level (Shift Lead Certification, Assistant Manager Certification, General Manager Certification, Multi-Unit Manager Certification, and Regional Supervisor Certification), in addition to any bonuses they may earn through regular restaurant results metric achievements. What We Offer Competitive Compensation Base Pay: Our leaders base pay starts at $60K per year. Monthly Bonus: Leaders can earn up to an additional $1,600 per month hitting regular metric objectives. Additional Bonus: When Regional Supervisor Area locations consistently hit our four greatest metrics, they can earn an additional $100 per week. Year-End Bonuses: We award bonuses based on profit realized at year-end. Employee Referral Bonuses: We offer a referral bonus to any employee for company hire referrals. Site Referral Bonuses: We offer a site-referral bonus to any employee who finds us a new site. Eligible for a Number of Benefits: Health Benefits: (health, dental, and vision) 401k and 401K matching: Short- and Long-Term Disability: Flexible Spending Account: Life Insurance: Paid time off: Paid training: Other Company Perks: Use of Company Automobile: (clean driving record permitting) Use of Company Phone: Use of Company Laptop: Certified Regional Supervisors Eligibility: to advance into our Company Director Training Program and move to the next step of building their career Scholarship Opportunities: (up to $3,000 per employee per year) Flexible Schedules: Employee Assistance Program: Employee Discounts: Annual Apparel Gifts: Invited to attend Corporate Meetings and Events: with the opportunity to earn and win cash and prizes Responsibilities Include: Coaching and developing Restaurant Managers to effectively manage a singular location This includes the training and development of their knowledge and understanding of general business operations, financials, people development, staffing, problem-solving, safety and security, cleanliness, maintenance, follow-up, applicable laws, and compliance Creates and executes effective action plans when objectives are not met and ensures correction of underperforming individuals / teams. Communicating and confirming understanding of company goals, expectations, and initiatives to Restaurant Mangers Ensuring communication is delivered as needed from Restaurant Managers to all required employees Engaging the appropriate follow-up to see those goals, expectations, and initiatives are realized. Leading and developing high-performing Management Team Members by overseeing consistent recruitment selection, onboarding, training, mentoring, performance management, and ongoing professional development by providing training tools, honest feedback, coaching, and support of personal and professional goals. Promoting an environment where there is a sense of urgency to satisfy guests Taking all proactive and reactive actions necessary to keep the guest service platform, location-specific needs, and feedback communicated and addressed. Having systems and processes in place to confirm completion of regular reporting and all necessary tasks by all restaurants to ensure compliance of Company, Brand, State, and Federal requirements as well as operational success. Identifying and resolving issues in a timely manner Identifying root cause of problems and guides the Restaurant Manager to implement solutions to prevent them from recurring Using information at hand to make decisions and empowers others to make decisions as well. Understanding and evaluating competition and applying expertise to address business opportunities Oversees effective execution of all marketing requirement needs, initiatives, and product launches. Communicating results recognizing top performance sharing best practices, and encouraging a collaborative, celebratory environment within the Area. Ensures compliance with applicable laws within district including Federal, State, and local labor laws. This position DOES have flexible hours but Regional Supervisors must be available to work any shift that is required which includes all shifts holidays and weekends. Key Competencies: Five years previous leadership experience in retail, restaurant or hospitality management IS REQUIRED. Must have a strong understanding of company financials and how to influence and ensure consistent positive change in key restaurant metrics. Organization and effective follow-up with teams is essential for success. Produces professional and clear concise communication (both written and spoken). Demonstrates honesty integrity clean image, and a positive influence. Identify, attract, recruit, and retain individuals with leadership and managerial talent. Exercises good time-management and problem-solving.

Location: Cedarburg, Wisconsin, US

Posted Date: 9/15/2025