Assistant Manager Front Office Urgently Needed

At Royal Lancaster London Hotel, we invite job seekers to apply for the current available position: Assistant Manager Front Office . We are looking for a responsible, sociable individual who is eager to develop and grow with us. If you are responsible, active, and enjoy socializing, we would be pleased to welcome you to our team! Position Summary: We are seeking an Assistant Manager Front Office who will utilize strong interpersonal and organizational skills in an office-based role. This role involves providing reception coverage and daily administrative support. Main duties include: Performing general office duties Ensuring guest satisfaction and managing the front office team Demonstrating high levels of customer service at all times Coordinating with other departments for room readiness and handling guest complaints and queries Training and developing front office staff to deliver the highest standards of service Managing room reservations Maximizing room occupancy and promoting hotel services through up-selling techniques Maintaining knowledge of hotel room categories, rates, packages, and promotions Qualifications, Experience, and Requirements: Proficiency in English; minimum 1 year of experience Good communication skills and a positive attitude Ability to work under pressure and independently or in a team Knowledge of hotel policies and procedures Attention to detail Salary and Benefits: Monthly salary starting from 4,500 GBP, depending on experience Eligibility for a semi-annual discretionary bonus up to 45% of base earnings based on performance Health insurance and pension plan in accordance with UK laws Up to 30 days of paid vacation and bank holidays annually, pro-rated if employment is less than a year Additional Information: All qualified applicants will be considered without regard to nationality or location. The hotel will assist with necessary travel documents for those outside the UK. Interested candidates should send their current CV/resume via email to the Royal Lancaster London Hotel's career department for prompt consideration. J-18808-Ljbffr

Location: Campania, IT

Posted Date: 9/16/2025