GRAND HYATT SINGAPORE

Director of Sales

Job Location

Singapore, Singapore

Job Description

Overview Step into a strategic leadership role as Director of Sales, where you will drive the commercial performance of the hotel by leading a high-performing sales team and strengthening key business partnerships. You will be at the forefront of all selling activities, collaborating with Rooms, Food & Beverage, Events, and other revenue-generating departments to optimise total revenue across all segments, including Corporate, Luxury, MICE, and Event Sales. If you are a dynamic and confident leader with a passion for building relationships and delivering exceptional results, we invite you to join us in creating memorable experiences for our guests and clients. Responsibilities Provide overall leadership and direction to the Sales team, ensuring strategic alignment with hotel goals and market positioning. Develop and implement effective sales strategies to drive business across all key segments - Corporate, Luxury, MICE, and Events. Collaborate with Revenue Management, Marketing, and operational departments to maximise profitability and ensure seamless execution of group and event bookings. Cultivate and maintain strong relationships with top accounts, industry partners, and stakeholders to ensure long-term business growth. Oversee the preparation of annual sales plans, forecasts, and budgets, ensuring clear tracking of performance metrics and KPIs. Lead by example in client engagement, customer service, and after-sales support, promoting a culture of excellence and accountability within the team. Represent the hotel at major trade shows, roadshows, and client events to strengthen brand presence and develop new opportunities. Mentor and develop the sales team, fostering a collaborative, high-performance work environment focused on results and continuous improvement. Qualifications Note: Due to Singapore’s foreign worker work pass restrictions, only Singapore Citizens or Permanent Residents will be considered for this position. Degree or diploma in Hospitality, Sales & Marketing, or a related field. Minimum of 5 years' experience as an Associate Director of Sales or equivalent leadership role within the hospitality industry. Strong track record in managing sales teams and achieving targets across Corporate, Luxury, MICE, and Event Sales segments. Commercially savvy, highly motivated, and results-driven, with strong strategic thinking and business acumen. Excellent communication and interpersonal skills, with the ability to build trust and rapport at all levels - internally and externally. A passionate team leader who inspires and empowers others while maintaining a high level of client engagement and service delivery. Seniority level Director Employment type Full-time Industries Hospitality J-18808-Ljbffr

Location: Singapore, Singapore, SG

Posted Date: 9/16/2025
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GRAND HYATT SINGAPORE

Posted

September 16, 2025
UID: 5400014498

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