Balaclava Venue Leader

We’re on the lookout for a driven, hands-on Venue Leader ready to lead with heart, bring their best every shift, and leave a stamp on a piece of Yo-Chi history. Balaclava, our very first store, is a unique venue with plenty of opportunity to run shifts independently while leading a small, passionate team. This is a Full Time Opportunity, working a flexible roster, both day and night shifts. This is a perfect opportunity for a leader who thrives on ownership, keeps standards sky-high, and leads with confidence. You'll oversee everything from team development and customer experience to inventory, KPIs, and venue performance, all while making your mark on the original Yo-Chi Venue! What you’ll be doing: Lead from the front and deliver exceptional customer experiences every time. Manage day to day operations - labour, P&L, cost control, and stock management. Run independent shifts with confidence, keeping everything organised and on track. Lead, coach and elevate your team to drive growth. Bring the CHI and good vibes every shift! Maintain high standards of food safety, cleanliness, and presentation. Champion a positive, inclusive, and values-led culture. Who we’re looking for: Proven leadership experience in retail or hospitality (QSR a bonus!). Self-motivated and comfortable working independently. Highly organised with strong multitasking skills. Experienced managing KPIs, budgets, and performance. Positive, proactive, and hands on. Thrives in a fast paced environment and takes pride in keeping standards high. Why Yo-Chi? Growth Opportunities – As we build, so can your career! Generous Benefits! Flexible roster, both day and night shifts. Work hands-on, build your leadership skills, and thrive independently. A mix of independent led shifts and team leadership duties. Free Yo-Chi every shift (CHI-LICIOUS!). Join a brand built on community, connection, and positivity. Be part of a fun, inclusive team with genuine good vibes. Ready to take the next step in your leadership journey! Apply today and let's start the conversation. Visit our website, check out our Instagram @iloveyochi , or pop into a venue to see the magic for yourself. Additional information Lead with impact at the original Yo-Chi Venue - Balaclava! Competitive salaries, great culture and Free Yo-Chi every shift. Grow your career with one of Australia's fastest-growing brands.

Location: Melbourne, Victoria, AU

Posted Date: 9/16/2025