Junior Reception and Customer Service

Junior Reception / Customer Service Location: Cranbourne West Casual – Nights & Weekends About Us Ball360 is a premier basketball training and recovery facility, offering programs for athletes of all ages, from junior development through to elite performance. We are looking for an enthusiastic and reliable Junior Reception / Customer Service team member to join our team. About the Role This is a diverse and hands-on role, perfect for someone who enjoys working with people in a fast-paced, community-driven environment. You'll be the first point of contact for our customers and play a key role in ensuring they have a positive Ball360 experience. Applicants must be Australian citizens to be eligible for this position. Key Responsibilities: Welcoming customers and checking them in for bookings Answering phones and responding to enquiries Handling reception duties with professionalism and care Processing sales in our café, preparing food & drinks, and restocking supplies Assisting with facility presentation and maintaining a welcoming environment Running birthday parties and on-court activities with children Supporting the team with general administrative and customer service tasks About You: Friendly, approachable, and confident with people of all ages Strong communication skills with a professional manner Reliable and punctual with the ability to work nights and weekends Able to multitask in a busy environment Enthusiastic and proactive, with a willingness to learn Experience in customer service, hospitality, or working with kids is a bonus but not essential What We Offer: A fun and supportive team environment Flexible shifts that suit study or other commitments Opportunity to gain experience across customer service, sport, hospitality, and event management Work in a vibrant facility surrounded by basketball and community How to Apply If you're ready to bring your energy and reliability to our team, apply now with your resume and a short cover letter telling us why you'd be a great fit.

Location: Frankston, Victoria, AU

Posted Date: 9/16/2025