Fast Food Restaurant General Manager

Job Description Job Description Location: Tampa Job Type: Full-Time Salary: Competitive Performance Incentives Industry: Quick-Service Restaurant / Hospitality About Big Chicken: Big Chicken brings bold flavors and big personalities together in a fun, fast-paced dining experience. Backed by Shaquille O’Neal’s larger-than-life vision, we’re expanding fast and looking for strong leaders to help us grow the brand. Are you ready to take the lead? Position Summary: We are seeking a passionate and experienced General Manager to lead operations at one of our high-volume locations. The ideal candidate will be a dynamic leader with a proven track record of managing large teams, driving revenue, and launching new store openings with confidence and efficiency. Key Responsibilities: Lead and develop a team of 25 employees , fostering a culture of accountability, teamwork, and fun Manage and optimize annual sales exceeding $1 million , ensuring profitability and operational excellence Oversee day-to-day store operations , including staffing, training, scheduling, and performance management Responsible for the day to day leadership of people and financial management in order to achieve a return on investment Responsible for maintaining restaurant standards to include the quality of food, friendliness of service, cleanliness and safety of employee and guests Staff the restaurant with “A” Players Prepare for and execute successful new store launches , including hiring, community engagement, and training Drive guest satisfaction through exceptional food quality, service, and cleanliness Leads and manages catering sales for store Hit Food Cost and Labor Cost Standards Responsible for driving the financial results of the unit in order to achieve a return on investment Consistently grows sales and revenue year over year Responsible for forecasting sales and adjusting as needed Maximizes profitability by assuring proper control are in place for cost of sales, labor, payroll, and other controllable costs in order to protect the business Ensures management and employees adhere to operational systems and procedures Ensures product availability Responsible for attracting, selecting and retaining quality employees and hourly management for restaurant operations Responsible for implementing effective local recruitment techniques in order to properly staff the restaurant Responsible for effectively onboarding and training employees to brand standards Continuously coaches, provides feedback and develops employees and management to build a quality team Responsible for schedule development and positioning employees Facilitates employee meetings on a periodic basis Ensure compliance with all health, safety, and labor regulations Collaborate with regional and corporate leadership on marketing, promotions, and brand initiatives Qualifications: 3 years of General Manager experience in a high-volume restaurant or retail setting Minimum 5 Years of experience working in restaurant. Proven ability to lead large teams (25) and deliver results through coaching and development Demonstrated success in managing $1M annual sales with strong financial acumen Experience with new store openings or leading teams through rapid growth or change Education High school diploma or equivalent required Must be ServSafe certified Strong communication and problem-solving skills Excellent conflict resolution skills Safe Driving skills Excellent leadership and management Demonstrates the ability to quickly develop positive working relationships Ability to multi-task Ability to effectively lead a restaurant team to achieve company goals Ability to serve in a self-directed role Adherence to company core values – Quality Way While performing the duties of this job, the employee is regularly required to communicate clearly, move, and remain in a stationary position The employee must regularly be able to detect, perceive, identify, recognize, judge, inspect, estimate, observe, and assess items, information, and objects in an office or remote office setting; or restaurant environment Ability to thrive in a fast-paced, entrepreneurial environment Must be flexible to work evenings, weekends, and holidays as needed What We Offer: Competitive salary bonus potential Comprehensive health benefits Career growth opportunities within a rapidly expanding brand Fun, team-oriented environment with a strong community focus

Location: Tampa, Florida, US

Posted Date: 9/18/2025