Retail Sales Director - Beauty & Wellness

Job Description Job Description Seeking a dynamic and experienced Retail Sales Director to lead our beautiful center. You'll lead a high-performing team to drive sales, exceed targets, and provide an exceptional guest experience. This role is perfect for a sales leader who thrives in a retail environment, focusing on sales execution, team development, and operational excellence. The ideal candidate will foster accountability, implement strategies to maximize business growth, and uphold our core values. Skills/Abilities Proven ability to drive sales and consistently exceed revenue targets Strong business acumen with experience in performance-based sales management Exceptional leadership skills with the ability to coach, motivate, and develop a results-driven team Ability to analyze sales trends, KPIs, and financial performance to optimize revenue Proficiency in local marketing initiatives to increase guest traffic and brand awareness Effective written and verbal communication skills for engaging in all business transactions Strong time management and attention to detail Passion for guest service, coaching, and team building Ability to navigate and resolve challenging guest interactions with professionalism and diplomacy Essential Functions Sales Leadership: Drive revenue growth by developing and executing sales strategies, tracking performance metrics, and holding team accountable for sales goals. KPI Management: Monitor and optimize key performance indicators (KPIs) to ensure sustained business growth, including package sale conversion rates, services per ticket, and utilization. Team Performance & Development: Recruit, train, and develop a high-performing sales team; provide ongoing coaching, recognition, and accountability to drive results. Local & Community Marketing: Implement targeted marketing initiatives twice a month to attract new guests, strengthen community relationships, and increase brand awareness. Goal-Setting & Execution: Establish daily, weekly, and monthly sales targets for the center and team, ensuring all goals are met or exceeded. Operational Excellence: Maintain accurate inventory control, ensure timely product ordering, and oversee cash management procedures. Guest Relations & Retention: Foster a culture of exceptional guest service to increase retention, upselling opportunities, and brand loyalty. Compliance & Standards: Ensure all staff maintain proper licensure, training, and adherence to state/federal/franchisor/company regulations. Performance Reviews & Meetings: Conduct monthly Strut Team Meetings and performance reviews to keep the team engaged and aligned with sales objectives. Problem-Solving & Conflict Resolution: Address guest concerns efficiently while maintaining a solution-oriented mindset that upholds the brand’s reputation. Requirements 3-5 experience in Retail Operations and Sales Management, preferably in Health and Beauty services Demonstrated success in a bonus/commission-based sales environment Experience with sales forecasting and financial performance analysis Proficiency in Microsoft Word, Excel, and PowerPoint Benefits We are committed to recognizing performance with an annual base salary range of $65,000 to $75,000 based on experience. Our compensation structure includes a base salary complemented by an unlimited incentive structure, with potential to make 20% - 40% or more of salary, to reward those who achieve goals consistently. Option for Medical, Dental, Vision insurance. Company paid Short Term Disability and Life Insurance Paid Time Off and 401K Match. Paid Parental Leave. Wellness Programs. Commuter Benefits. Discounts on all Retail Products. EEO Statement We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Physical Demands While performing the duties of this job, the associate is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, and crouching all day. The associate must frequently lift and/or move items over 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Location: Plymouth, Massachusetts, US

Posted Date: 10/14/2025