German Customer Service Specialist in Malta

Overview German Customer Support (Email & Chat) – Malta Help create a safer digital world—while living in the heart of the Mediterranean! Are you fluent in German and ready to make a real impact in the digital space? We’re looking for passionate individuals to join our team in Malta as Customer Support & Content Moderation Agents. In this hybrid role, you'll combine the art of helping people with the responsibility of keeping online platforms safe. If you're detail-oriented, empathetic, and eager to learn, this could be the perfect opportunity for you. Responsibilities Customer Support (70%) Assist users via email and chat — no phone calls required. Provide helpful, friendly, and professional support in German and English. Use the right tools to deliver accurate information and efficient solutions. Content Moderation (30%) Review user content across various apps and marketplaces. Ensure all material follows guidelines and legal requirements. Flag inappropriate content and escalate serious issues using internal systems. Qualifications Fluent in German, with good written communication skills in English. Comfortable using tools like Microsoft Word and Excel. No experience? No problem. If you're curious, motivated, and detail-focused, we’ll train you! A positive mindset and willingness to work rotating shifts (including evenings and weekends). Benefits Full training and ongoing support Health insurance (after 6 months) Career development and internal mobility opportunities Relocation support (airport pickup, hotel stay, and flight contribution) A welcoming team and a role with purpose Ready to be part of something meaningful? Join us in making the internet a safer place—while enjoying everything Malta has to offer. Interested? Contact us at leslie.marquis@cbtalents.org Let’s talk about your future in Malta! GermanJobs CustomerSupportJobs ContentModeration MaltaJobs GermanSpeaking DigitalCareers CBTalents RelocateToMalta RemoteSupport JoinOurTeam J-18808-Ljbffr

Location: Rencio, Trentino-Alto Adige, IT

Posted Date: 10/17/2025