Assistant Manager (Hiring Immediately)

Do you strive to deliver excellence in an atmosphere of luxury and sophistication? Home House, the epitome of elegance and prestige, is seeking a dynamic individual to join our team as a Supervisor. Why Home House? Join our family: Become part of a team that prides itself on delivering unparalleled experiences and setting the standard for luxury hospitality. Career growth: Elevate your career in hospitality within a renowned establishment, with opportunities for advancement and skill development. Prestigious environment: Work in one of London's most exclusive private members' clubs in an opulent setting. Exceptional standards: Embrace our commitment to excellence in service, where attention to detail and impeccable presentation are paramount. Vibrant atmosphere: Immerse yourself in the unique energy of Home House. Your purpose ● Deputise in the absence of the Departmental Manager. ● Ensure our Standard Operating Procedures are followed consistently in order to maintain our standards of guest service. ● Have complete knowledge of facilities, room rates, promotions and hours of operation across both Houses so that you and the team can positively approach bedroom, room service and F&B outlet sales opportunities. ● Handle all guest enquiries and special requests to standard. ● Ensure the atmosphere of the area you are working in compliments the time of day / night (lighting, music, furniture) and maintain its general upkeep / cleanliness. ● Ensure you and the team positively approach sales opportunities in order to maximise revenue by making informed recommendations based on in-depth knowledge of the menus (including preparation techniques and accompaniments). ● Ensure all sales transactions follow company procedures. ● Report any faulty equipment, machinery and service-ware correctly. ● Ensure the area you are working in is closed and secured at the end of each night shift. ● Encourage and respond to guest feedback accordingly. About you ● Flexibility to work in a guest-facing role, commonly during the evenings when the House comes alive. ● A passion for delivering exceptional service with a flair for hospitality. ● Strong communication skills and the ability to lead a team. ● Ability to thrive in a fast-paced environment while maintaining professionalism and composure. ● Impeccable presentation and attention to detail. ● Previous experience in a private members club, five-star hotel or similar luxury environment is preferred. In return, what do we offer? ● A supportive and inclusive work environment where your contributions are valued. ● Opportunities for career advancement and ongoing training. ● Competitive salary and pension. ● Private health insurance and Employee Assistance scheme. ● Gym and retail discounts. ● 50% taxi contribution for late-night shifts. ● Complimentary meals on duty. ● In-House experiences at both Home House and Home Grown. ● Wagestream. ● Full uniform is provided. If you feel this is the perfect role and environment for you, please share your CV. We look forward to hearing from you! Welcome Home.

Location: ,London, W1H 6LW, GB

Posted Date: 10/17/2025