Head of Operations

Head of Operations – Growing Casual Dining Concept Nationwide (ideally M25 corridor) Up to £75,000 car bonus Our client is looking for a Head of Operations who’s ready to step up and make an impact. This isn’t about ticking boxes – it’s about rolling up your sleeves, adding to a great culture, and making a regional business thrive. You’ll be reporting into the Founder, with a strong brand and a profile product to back you up. Your focus? Pulling communities together, understanding how a strong brand performs regionally, and ensuring every site is firing on all cylinders. What You’ll Be Doing: Owning the customer journey – making every visit memorable Leading staff training and development – building high-performing teams Controlling COGS and GP margins – keeping the numbers healthy Driving operational and financial performance across the region Putting people first – employee engagement, operational development, and customer satisfaction Keeping a close eye on the competition and thinking creatively Coaching teams to deliver results through strong leadership Representing the business in-store – being the face of the brand Who You Are: Experienced in multi-site operations with budgets circa £16m Currently thriving in a similar role Proven success in developing people and teams Innovative, creative, and energetic – full of ideas and drive Passionate about hospitality and fanatical about the brand Want to add value to a more independent business and have real exposure to strategy This is a role for someone who wants to make a real difference, lead with energy, and help a brand grow responsibly and successfully. Sound like a bit of you – apply at Kate at CORE dot com

Location: West Midlands, UK, GB

Posted Date: 10/17/2025