Community Connector

We are delighted to offer this 3-year fixed-term post, made possible thanks to National Lottery Fairer Life Chances fund. Care Support Scotland We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day. Role Description Provide support that positively impacts the women you support’s health, wellbeing, and recovery capital. Contribute to and implement support plans that have been determined by the woman receiving support and / or her chosen advocate. Support the realisation of the women you support’s goals and aspirations. Be accountable for the delivery of the content of all support and its administration including individual support, group activities, community engagement, personal development, emotional issues and inclusion. Actively and positively respond to the changing needs of women receiving support. Commit to the development of your learning and practice to a high level of expertise in trauma-informed and gender-responsive approaches. Job Description Support Delivery Enable the women you support to determine goals they aspire to achieve. Contribute to support plans, participate in regular reviews of support goals, goal updates, protocols, guidelines, risk assessments, and deliver personalised support as described in the plans. Record planned support and delivery using language, whether hand written or electronic, that is clear, official, respectful, appropriate, and professional. Deliver both 1:1 and group support, ensuring co-designed activities reflect women’s strengths, interests, and aspirations. Facilitate peer-led group sessions that promote wellbeing, recovery, creativity, and skill-sharing. Ensure all work undertaken is based on the assessment of risk to the women you are providing support to, colleagues, and yourself. Assist the women you support to access educational, occupational, housing, recovery, and recreational opportunities. Enable or assist the women you support to effectively manage their home environment. Actively promote health awareness, healthy living, and facilitate positive lifestyle choices. Ensure personalised communication is used with all the women you support. Access internal and external personal development opportunities for the women you support e.g. peer support, volunteering, training, creative arts, health and wellbeing events. Ensure that all relevant information relating to the responsibilities of the role is communicated appropriately. Ensure that the principles of confidentiality are integrated into all aspects of support delivery. Preserve the rights of the women you support. Meet the aims and objectives of the Community Connector Project. Undertake any other task identified as being necessary to fulfil contract requirements or the requirements of an individual support or care package. Accountability for Support Delivery All support you provide must be administratively accounted for timeously and accurately including direct support, indirect support, group work, cancelled support, travel, third party notes and telephone calls. Joint Working Participate as a member of the service team by appropriately sharing information and attending meetings. Contribute to relevant meetings within the wider organisation as required. Facilitate families, friends and advocates influence on the way the women you support’s service is delivered as defined by regular reviews. Build and maintain positive partnerships with external organisations (e.g. Women’s Aid, recovery networks, community groups). Diversity Represent and protect diversity through valuing everyone’s contribution, by integrating diversity into all that you do and promoting its core values. Provide gender-responsive and culturally sensitive support. Self-Management Use your own initiative to manage time effectively, keeping all work up-to-date and prioritising to ensure that the most urgent is dealt with first. Make full and appropriate use (adhere to policy and procedure) of any electronic devices that you have been allocated. Create a positive image of cooperation, respect and goodwill in every aspect of your work. Recognise that you are accountable and responsible at all times in your role. Abide by the National Care Standards and Scottish Social Services Council’s Codes of Practice in all work undertaken. Undertake ‘Continual Professional Development’ through taking personal responsibility for your self-development, lifelong learning and management of your CPD evidence folder ensuring you meet SSSC registration standards. This will be supported by line managers and the SVQ Centre Coordinator. Record information as required by Care Support Scotland policies, procedures, guidelines and protocols. Adhere to Care Support Scotland and Service-specific guidelines and protocols. Be aware of current Health and Safety policies and take responsibility for your own safety, and that of others who may be affected by any act or omission on your part. Undertake such additional duties, as directed by your line manager or other staff if appropriate, as would reasonably be expected of someone at this grade. These duties may be undertaken at the post holder’s principal place of work, or at any other relevant office. Please note: It is Care Support Scotland’s policy to encourage the personal development of staff. Care Support Scotland will support staff in line with the requirements of the job and the responsibilities of Care Support Scotland. You will attend statutorily required training and have access to training appropriate to the specialist requirements of the role and your personal development. You will receive regular and responsive social care supervision from your line manager. Person Specification Essential qualifications: A practice qualification (at least SCQF level 6 or above) recognised by the SSSC, in the category of support workers in a Housing Support Service / Care at Home service, or willingness to work towards this. Desirable qualifications: A practice qualification (at least SCQF level 7 or above) recognised by the SSSC, in the category of support workers in a Housing Support Service / Care at Home service, or willingness to work towards this. A qualification (SCQF level 10 or above) in a relevant field, for example, social work, social care, nursing, or leadership and management. A Positive Behaviour Support, or Trauma Informed Practice qualification or accreditation. Essential knowledge and experience: Previous experience in employment or a voluntary capacity, working as part of a team and independently. Experience of using Microsoft applications. Ability to learn cloud-based applications. Ability to read, speak and write in English at CEFR level B1 or higher. Commitment to the values and mission of Care Support Scotland, and to promoting equality, diversity and inclusion Desirable knowledge and experience: Previous demonstrable experience working within an adult social care setting Understanding of the Care Inspectorate and its purpose Understanding of the SSSC and its purpose Strong ICT skills and previous experience of writing reports, case notes and care plans to a high level.

Location: Polton, GB

Posted Date: 10/18/2025