Client Advisor

Client advisor – HUBLOT Department: Retail ECI Castellana El Corte Inglés, C. de Raimundo Fernández Villaverde, 79, Planta 0, 28003 Madrid Job purpose: Act as the ambassador of Hublot in store and out-store, online and offline, working towards the success of the business through sales, events, and CRM activities Description of tasks: Achieve monthly and yearly sales targets by offering an impeccable customer service, demonstrating empathy and in-depth product knowledge, as well as a genuine passion for human relationships Handle after-sales services enquiries to ensure a quick and qualitative treatment of request to generate client satisfaction Perform required operational tasks to maintain the boutique environment including outside windows Be a proactive user of CRM and clienteling practices and techniques Perform opening and closing duties, inventory management as well as reporting tasks Expected Skills: Experience in the retail environment (luxury good and/or hospitality) and in dealing with clients Passion for the brand and watches in general Very good knowledge of MS Office automation tools Very good communication skills Very good sense of service Flexibility and team spirit Organization skills Interpersonal skills Languages: Spanish: native/fluent English: fluent

Location: Madrid, Community of Madrid, ES

Posted Date: 10/19/2025