Hotel Manager - Pretoria

Who We Are We are a premium residence that combines the comfort and service standards of a high-end hotel with a welcoming, supportive community. Our mission is to create a safe, well-managed and professional environment where residents can thrive. Who We’re Looking For We are looking for a Hotel Manager who demonstrates exceptional hospitality, professionalism and attention to detail. The ideal candidate will have a strong background in hotel or hospitality management and the ability to maintain a polished, high-standard living environment. You will be the “face” of the residence, ensuring every resident experiences a safe, clean and welcoming environment. What You’ll Do Resident Engagement and Support Serve as the first point of contact for all resident inquiries, concerns and requests Provide clear guidance on residence facilities, rules and services Foster a professional, approachable and supportive atmosphere Operations and Inspections Conduct regular walk-throughs to ensure cleanliness, safety and proper maintenance Coordinate and follow up on maintenance with contractors or in-house teams Ensure communal areas are always tidy, functional and inviting Cleanliness and Standards Oversee housekeeping operations and perform regular quality checks to maintain hotel-level standards Coordinate cleaning schedules and ensure compliance with hygiene and safety protocols Administration and Reporting Maintain accurate records of resident issues, maintenance requests and inspections Provide daily or weekly reports to management on residence operations Support check-in, check-out and room inspection processes What You Need Proven experience in hotel management, front-of-house, or hospitality leadership roles Previous experience in premium residential management is advantageous Strong administrative, organisational and reporting skills Familiarity with maintenance processes and building operations Flexibility to work occasional evenings and weekends as required

Location: Pretoria, ZA

Posted Date: 10/19/2025