Spa Therapist / Admin Operations Assistant

Spa Therapist Admin Operations Assistant. 5* Game Lodge Madikwe Game Reserve. We’re looking for a seasoned spa professional who’s ready to shift away from full-time treatments and into a broader hospitality support role blending spa knowledge with reception, hosting, and operations duties across the lodge. Because we're a small lodge, we operate as a close-knit team where everyone supports each other. This role is perfect for someone who enjoys being hands-on and is eager to contribute to various areas of our operations to help ensure seamless guest experiences, which will be a great way to learn and grow with us. The ideal candidate is passionate about wellness, creating memorable experiences and the hospitality industry, delivers a warm welcome, excellent customer service, and maintains the highest standards of professionalism and hygiene. Key Responsibilities / Job Overview:: The candidate must be a fully qualified skincare therapist, minimum 1 Year Somatology Diploma, ITEC, CIDESCO, SAAHSP or CIBTAC Other than the standard spa treatments and duties, the applicant must also have strong administrative and organizational abilities as a large part of the position include administrative/reception, hosting, stock control responsibilities, and general lodge operations. Skilled in all the desired therapies: Facials, Manicure/Pedicures, Body Wraps and Exfoliation treatments, Massage treatments such as; Deep Tissue, Swedish, Hot Stone, Indian Head, Reflexology and Aromatherapy. Minimum 3 years’ experience working in aesthetics, beauty, or spa industry. Preference will be given to candidates with experience working in admin, customer service, reception within a 5 star property/luxury hospitality/lodge and/or bush environment. Experience in PAN Hospitality reservations and accounting system would be a huge advantage. Required skills for this candidate include: Clear, confident, and professional communication skills are a must Trustworthy and punctual Well groomed & highly presentable Ability to work normal hospitality hours including shifts, overtime where required, working weekends and public holidays Self-motivated, organized, and reliable Must be able to prioritize and manage tasks independently Friendly and ability to work effectively both independently and as part of a team Helpful and dedicated to deliver excellent customer service, attention to detail and maintaining high standards of service Computer literate – this individual should also be able to assist with general daily administrative tasks therefore good planning and organizational skills essential Asist with curio shop sales, stock control and conducting monthly stock takes Hosting of guests during high tea and dinner to ensure the smooth running of these events Further responsibilities will be doing room checks and checking guests into their suites when required Provide assistance to the General and Assistant Managers in any areas required Own reliable transport essential Benefits: R8000 – R9000 per month depending on experience. 10% commission on spa treatments. This position is also included in general staff gratuities Live-in accommodation (single, furnished) Meals and uniform provided Work Cycle: 6 weeks on, 2 weeks off cycles Annual leave: 21 Days per annum to be taken at a time which is mutually convenient to both you and the employer Medical Aid Discovery Health KeyCare – after 3 months: employer to pay the total contribution to the medical aid scheme on your behalf. Provident Fund – after 3 months: 5% contributed by employer and 5% contributed by employee Spa service gratuities and also included in general staff gratuities No partners, children or pets permitted

Location: Madikwe, North West, ZA

Posted Date: 10/21/2025