Butler

Do you have a passion for service excellence, attention to detail, and discretion? A prestigious 5-star hotel in Hout Bay is seeking a professional, well-groomed, and highly experienced Butler to join our elite guest services team. Key Responsibilities Deliver personalised, discreet service to VIP and high-profile guests Assist with unpacking, packing, laundry handling, and wardrobe management Arrange private dining, spa bookings, excursions, and personal errands Provide in-room F&B service including refreshments, turndown, and minibar checks Coordinate with housekeeping, front office, concierge, and kitchen to ensure seamless guest experience Handle guest complaints or special requests with professionalism and urgency Maintain confidentiality and uphold the highest standards of guest privacy Maintain a clean, well-organised, and welcoming environment in suites and private areas Requirements Minimum 2–3 years’ experience as a Butler or Guest Liaison in a 5-star hotel, lodge, or private household (essential) Impeccable grooming, communication, and interpersonal skills Ability to anticipate guest needs and exceed expectations Fluent in English (additional languages a plus) Trained in etiquette, protocol, and silver service Discreet, reliable, and service-oriented Physically fit, able to work long hours, including weekends and evenings Driver’s licence and own transport (advantageous) Knowledge of Cape Town / Hout Bay attractions and services (preferred)

Location: Hout Bay, Western Cape, ZA

Posted Date: 10/23/2025