Loan Systems Operations Manager

Job Description Job Description No phone calls or emails from recruiters or employment agencies. Do not contact us with unsolicited services or offers. All candidates must apply directly. Who We Are Here at Marshall Reddick Real Estate we are a fast-paced, software-centered, and rapidly changing full-service residential real estate investment firm. We provide multiple services to our clients including real estate brokerage, property management, private lending, and investment funds. We have a team of 150 members across 9 offices in CA, TX, FL, and TN. Founded in 1979, we are committed to our mission to be the bridge connecting each client to financial independence through education, mentorship, and by providing a trusted system of buying, selling, and managing real estate and mortgages nationwide. What We Offer: Location \u007C Newport Beach, CA Annual Salary \u007C $120,000 - $150,000 Annual Bonus Potential \u007C Up to 20% of Salary Real Estate Investing Preferred Incentives Health Benefits \u007C Medical, Dental, Vision, Life PTO (Holidays, Vacation, Sick) 401k Matching The Opportunity We’re seeking a motivated, ambitious, and detail-oriented Loan Systems Operations Manager to join our private/hard money lending team. We originate first-lien business-purpose loans for residential real estate investors, funding an average of $10M across 40 loans monthly. The ideal candidate has lending operations experience and is eager to help scale a small, fast-growing program into a streamlined, high-performing operation. This is a key role with significant growth potential, requiring initiative, ownership, and strong cross-functional collaboration. The position starts with learning about our borrower clientele, loan programs, current systems and how the internal teams interact together. You will drive operational improvements—evaluating and potentially transitioning to third-party loan origination software, managing vendor relationships, creating protocols and training materials, and overseeing the implementation. You will work closely with our private lending team, software team, and executive management. Please note: This is not a remote position. What You'll Do Digest the day to operations of the private lending team, including loan intake, processing, underwriting, document generation, funding, servicing and payoff. Identify and build upon team and program strengths. Identify weaknesses and implement strategies for improvement. Onboard and managed 3rd party LOS, Servicing and Fund Management software. Once onboarded, continue management, integration and systems improvement. Actively participate in team and sub-team meetings, driving actionable ideas and improvements. Develop and maintain strong relationships with internal stakeholders and external vendors; negotiate and manage third-party service providers. Licensing and compliance review, maintenance and reporting. Advise executive leadership with insights, feedback, and strategic recommendations for growth that align with private lending team goals. Perform other duties and undertake other projects as assigned by management. What Qualifies You 6 years of operations and leadership experience in hard money lending preferred Strong understanding of technology and software systems Quick to learn, implement, and train others on new technologies and platforms Solid financial acumen, with experience in budgeting and analyzing financial statements Passion for residential real estate investing and the financing/capital resources that back this industry Strong foundation of credit, lending guidelines, escrow, title, and loan servicing A strong moral compass, ethics, integrity and compliance. What Sets You Apart Bachelor’s Degree in business, finance or similarly related field. Hard money, non-QM lending/operations experience Trust deed/mortgage investing and fund management experience We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Newport Beach, California, US

Posted Date: 11/4/2025