Technical Project Manager

About Us Zapcom is a global Product Engineering and Technology Services company, specializing in bespoke, customer-centric solutions across industries like BFSI, e-commerce, retail, travel, transportation, and hospitality. Headquartered in the US, with a presence in India, Europe, Canada, and MENA, we excel in transforming ideas into tangible outcomes using AI, ML, Cloud solutions, and full-stack development. At Zapcom, we value accountability, ownership, and equality, empowering you to excel. We listen to your aspirations and provide the support needed to achieve them. Our diverse, collaborative culture ensures every voice is heard, driving innovation and business value. With global opportunities and expansion plans, now is the perfect time to join our team. Work on impactful projects that shape the future. Apply today and be part of something extraordinary. Role and Responsibilities Derive to create and manage detailed project plans including timelines, risks, dependencies, and deliverables. Engage with cross-functional stakeholders to drive alignment and ensure flawless execution. Own the Scope of Work (SOW) and ensure delivery within scope, time, and budget. Oversee resource allocation and workload balancing; collaborate with the PMO and Delivery Team leaders on forecasting and invoicing. Work closely with design, development, and implementation teams to understand technical and functional aspects of the project. Anticipate and analyze risks, maintain a project risk log and proactively address risks to prevent escalation. Ensure clear, transparent communication with all stakeholders through structured updates and weekly reports Manage change management and effective communication on the timeline and cost. Adapt project management frameworks based on client & project needs. Serve as a consultative partner to clients, articulating solutions and guiding teams to deliver value-driven outcomes. Maintain strong financial oversight across project delivery while also aligning with clients’ goals to identify and accelerate high-value opportunities Able to create consolidated updates in ppt for leadership consumption for Quarterly/Monthly reviews with sponsors Lead Agile/Scrum ceremonies such as Sprint Planning, Daily Stand-ups, Demos, and Retrospectives. Qualifications Minimum 8 years of experience in the IT industry, with at least 6 years in hands-on project management roles. Bachelor’s degree in Computer Science, Information Technology, or a related field (BE/BTech); post-graduate or management degrees are advantageous. Preferred: Extensive experience in Airline Industry and/or technical implementation Strong grasp of project management methodologies, with practical experience applying Agile/Hybrid frameworks. Proficiency in Jira or equivalent project tracking tools such as Asana, Rally, or ClickUp. Proficiency in MS office tools (ppt, xls and ms project Technical fluency - either through direct experience in BA, Dev or QA roles, or the ability to comprehend and communicate technical concepts effectively. Ability to comprehend team deliverables and quality Exceptional problem-solving skills, adaptability, and a proactive learning mindset. High emotional intelligence with a demonstrated ability to lead teams as well as manage stakeholders across all levels. Strong verbal and written communication skills Preferred certifications: PMP (strongly preferred), CSM, PMI-ACP, or PSM.

Location: Ontario, Canada, CA

Posted Date: 11/5/2025